-
Service Lead
6 days ago
West Yorkshire Combined Authority Leeds, United Kingdom**Service Lead - Governance, Risk & Compliance**: · £64,111 pa, Grade 11 · Leeds · Permanent · 37 hours pw · Applications for part time / job share will be considered · Closing date: 2 June 2024 ...
-
Guest Services Lead
1 week ago
Mitie Leeds, United KingdomGuest Services Lead · Hourly Rate: £13.50 · Hours: 40hrs per week, following a 4-week rotation · Earliest start time 08:30, Latest finish time 20:30. Working 8.5-hour shifts, including some weekends. · Responsible for overseeing and managing the Guest Services department on a dai ...
-
Lead Service Designer
1 day ago
Financial Conduct Authority Leeds, United KingdomLead Service Designer · **Salary**: National ranging from £65,200 - £85,000 and London from £67,900 - £100,000 per annum · - Would you like an opportunity to be at the forefront of our ambition to be a data and technology driven regulator of the future?_ · The team/department · O ...
-
Member Services Lead
6 days ago
2 - Work Leeds, United KingdomThe Member Services Lead is clearly focused on the Customer Journey of the Member. Ensuring the highest quality & standards are delivered. Supporting the generation of new Members & retaining existing Members. You are the key support for day-to-day operational matters, your ultim ...
-
Service Design and Transition Lead
1 week ago
Capita Leeds, United KingdomJoin us as a Service Design and Transition Lead with ASDA · (Hybrid, Permanent, Full Time) · About Capita · At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and othe ...
-
Customer Service Team Lead
1 week ago
Sycous Limited Leeds, United Kingdom**Role Overview** · The purpose of this role is to provide leadership to the team of 6 to 8 customer support coordinators. The team leader will assist the Support Manager in providing leadership and coaching the team, organising team tasks, identifying strengths and areas for imp ...
-
Finance Shared Service Transition Lead
4 days ago
Investigo Leeds, United Kingdom**Posted** · 17 March 2024 · **Salary** · **£625 - £700 per day** · **Location** · Leeds · **Job type** · - Contract · **Discipline** · - Change Management · **Reference** · BBBH163735_ · **Contact Name** · Kieran Singh · **_Shared Service Transition Lead (Interim)_** · - Leeds, ...
-
Service Lead
1 week ago
Bradford City PCN4 Bradford, United Kingdom**Service Lead Bradford City Primary Care Network 4 Salary**: £33,000 £37,000 depending on experience Hours: Full Time (37.5hrs) or Job Share Annual Leave Entitlement: 33 days plus study days (pro rota for part-time) Benefits: Increased holiday entitlement in recognition of lengt ...
-
IT Service Lead
2 days ago
Yorkshire Building Society Bradford, United KingdomSo, why join now? It's a really exciting time to join, as we progress along an ambitious transformation program to modernise parts of the business. This means balancing supporting implementation of new systems, as well as maintaining and improving our existing estate. The Shared/ ...
-
Service Integration Lead
18 hours ago
yorkshire building society Bradford, United Kingdom**About the role** · As **Service Integration Lead**, you'll support the design and implementation of plans, working alongside delivery roles to ensure safe and controlled transitions into Live, in order to meet the expectations of our end users (customers and colleagues). You wi ...
-
Service Lead
1 week ago
Real Life Options Sheffield, United KingdomSheffield · - Day Centre · Service Lead - up to £21,615 per annum · We have an exciting opportunity for a full time (35 hours) Activity Lead to join our team at our Day Centre in the City of Sheffield. We are looking for someone with creative experience, to act as a role model fo ...
-
Service Lead
1 week ago
Service Care Solutions Leeds, United Kingdom Temporary, Full timeThis role will require candidates to support 3 or 4 properties and manage support workers around the west Yorkshire area. Travel will be required and a candidate who can drive is preferable and you will be expected to have your own vehicle and business insurance, mileage can be c ...
-
Service Lead
13 minutes ago
West Yorkshire Combined Authority Leeds, United KingdomService Lead - Governance, Risk & Compliance · £64,111 pa, Grade 11 · Leeds · Permanent · 37 hours pw · Applications for part time / job share will be considered · Closing date: 2 June 2024 · Please visit our Advice for Candidates webpage which will provide you with support in ...
-
Service Lead
1 day ago
Adult Social Care Leeds, United KingdomThis role will require candidates to support 3 or 4 properties and manage support workers around the west Yorkshire area. Travel will be required and a candidate who can drive is preferable and you will be expected to have your own vehicle and business insurance, mileage can be c ...
-
Service Lead
1 day ago
Service Care Solutions Leeds, United KingdomThis role will require candidates to support 3 or 4 properties and manage support workers around the west Yorkshire area. Travel will be required and a candidate who can drive is preferable and you will be expected to have your own vehicle and business insurance, mileage can be c ...
-
IT Services Lead
1 week ago
Spotlight Sports Group Leeds, United Kingdom Full timeICS is Spotlight Sports Group's specialist agency. Working with major bookmakers, iGaming brands, platforms, and sports betting services, ICS provides market-leading SEO, digital marketing, and translation services. ICS-digital specialises in international SEO and acquisition for ...
-
Customer Service Lead
1 week ago
Transpennine Express Huddersfield, United Kingdom**Station Team Leader - Huddersfield** · We have an excellent frontline management opportunity for a Station Team Leader at Huddersfield train station. · You'll be a part of the Customer Experience team and customer service is at the heart of TransPennine Express. Our customers e ...
-
Service Improvement Lead
3 days ago
Airedale NHS Foundation Trust Keighley, United KingdomThe Service Improvement Lead will play a key role in the development and delivery of performance improvement across a range of measures supporting operational delivery. · They will provide expertise, guidance and leadership to Trust professionals with regard to understanding curr ...
-
Service Management Lead
6 days ago
HSBC Sheffield, United KingdomService Management Lead · Big Bank Funding. FinTech Thinking. · Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also ...
-
Clinical Service Lead
1 week ago
East Lancashire Hospitals NHS Trust Nelson, United KingdomClinical Service Lead is an established key role within the Community Integrated Therapies service which includes rehabilitation inpatient wards and community rehabilitation teams across East Lancashire and Blackburn with Darwen. The service is a large inpatient and community reh ...
Service Lead - Leeds, United Kingdom - Service Care Solutions
Description
This role will require candidates to support 3 or 4 properties and manage support workers around the west Yorkshire area.
Travel will be required and a candidate who can drive is preferable and you will be expected to have your own vehicle and business insurance, mileage can be claimed from the nearest base office to the other offices you visit.
The service users will be vulnerable adults in the criminal justice system and an enhanced DBS will be required, the hours of working will be 40 hours per week 8-4, 9-5 then the on call hours 5pm-8am, 8am-8am on a weekendPRIMARY PURPOSE OF THE ROLE:
To lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
KEY RESPONSIBILITES:
Effectively lead and deliver services which comply with the regulatory framework.
Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.
Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
Acting as a lead operational partner liaising with other agencies, partners and commissioners as required.
Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
Work collaboratively with other internal support services -such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.
Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.PEOPLE MANAGEMENT
Lead team by example by upholding Nacro's values and behaviours and translating those into everyday activity. Be prepared to make difficult decisions and support direct reports to make difficult decisions.
Own and set direction for a team/direct reports to deliver the organisational and local priorities.
Take responsibility for the communication of organisational and local messages through regular and effective team meetings.
Set clear objectives and performance targets for each direct report using the appraisal process and monitor through regular one to ones.
Work collaboratively across Nacro and with external stakeholders ensuring that you and your team provide a good service.Challenge direct reports to continually consider better ways of delivering outcomes for their service users/learners.
Provide development and support to your direct reports to ensure their effectiveness and wellbeing.
Take responsibility for all aspects of people management including managing the recruitment, attendance, conduct and performance of direct reports using the appropriate policies and procedures.
Recognise and reward positive behaviours and contributions from direct reports consistently and encourage you are interested in this role, please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)