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Service Management Team Leader
1 day ago
BT Group Exeter, United KingdomService Management Team Leader · **Job Req ID**:30694**Posting Date**:13 Mar 2024**Function**:Business Services & Operations**Unit**:Business**Location**:Exeter (R620), Exeter, United Kingdom**Salary**:Competitive Salary + Benefits**Recruiter: Krystle James** · **Hiring Manager: ...
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Team Manager
3 hours ago
Day Webster Taunton, United KingdomSafeguarding Team manager required in our Wider Safeguarding team which primarily works with families where Neglect, CE and parental learning difficulties/disability is impacting on parenting capacity. The Team manager will be responsible for supportingand supervising a team of 6 ...
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Team Manager
2 days ago
UK Hydrographic Office Taunton, United KingdomIf you offer considerable team leadership experience, this role provides an exciting opportunity to manage a team in support of some of the UK's most important and strategic defence operations. · **About the UK Hydrographic Office (UKHO)** · UKHO is an executive agency, sponsored ...
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Team Manager
10 hours ago
South West Water Limited Exeter, Devon, United KingdomAt South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. · We're proud to be responsible for providing reliable, efficient and high-quality dri ...
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Team Manager
1 week ago
IDEX Consulting Exeter, Devon, United KingdomTeam Leader Financial Planning - Base Salary negotiable but c.£To be responsible for delivering financial planning and wealth management advice as well as overseeing the existing Advisor team. · This is an opportunity for an existing Planner who wishes to continue advising a boo ...
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Accounts Team Manager
1 day ago
Michael Page (UK) Exeter, Devon, United KingdomWe have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself · Exeter Permanent £45,000 - £50,000 per year · Accounts Team Manager to j ...
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Billing Team Manager
2 days ago
South West Water Exeter, Devon, United KingdomAt South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. · We're proud to be responsible for providing reliable, efficient and high-quality drink ...
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Clinical Team Manager, Manager
1 week ago
Devon Partnership NHS Trust Exeter, Devon, United KingdomAre you someone looking for a career in one of the UKs most respected mental health and learning disability trusts? · We are seeking to recruit an enthusiastic, highly motivated Band 7 Clinical Team Manager to work within the East and Mid Home Treatment Team based at Wonford Hous ...
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Warehouse Team Manager
2 days ago
Zachary Daniels Exeter, Devon, United KingdomWarehouse Team Manager | National Retailer | Exeter | £30k - £35k Zachary Daniels are excited to be partnered with a national retailer recruiting for a Warehouse Team Manager. The ideal candidate will be an experienced warehouse supervisor who has previously worked within a retai ...
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Clinical Team Manager
2 hours ago
Devon Partnership NHS Trust Exeter, United Kingdom PermanentJob summary · Children and Family Health Devon (CFHD) is the place to be We are developing an innovative, integrated model of childrens community services and looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams. · W ...
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Community Care Team Manager
2 days ago
Appcastenterprise Taunton, United KingdomWe want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business thatputs people front and cent ...
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Social Worker: Children's Team Manager
3 hours ago
ARCHER RESOURCING LTD Devon, United KingdomArcher Resourcing have a great new opportunity for a Children's Team Manager to join the team in Devon · As a Children's Team Manager, you will be helping your team to provide high quality individualised support to children, young people, and their families. You will take part in ...
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Billing Contacts Team Manager
11 hours ago
South West Water Exeter, Devon, United KingdomAt South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. · We're proud to be responsible for providing reliable, efficient and high-quality dri ...
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Quality Management Team Lead
1 week ago
Sja's West Exeter, Devon, United KingdomAs a Local Ambulance Lead, you will mentor and support the ongoing development of a team of ambulance crew in your area to deliver high quality patient care. You will set a positive example by exhibiting a strong work ethic to motivate your team and support their professional dev ...
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Registered Manager Entry Level
2 days ago
Nurse Plus Exeter, United Kingdom Full timeRegistered Manager · Location: Exeter and Surrounding Areas · Job Type: Permanent Full Time (Office Based) · Salary: £30,000 to £35,000 + Profit Share Bonus Scheme · Job Ref: EXETER/CAHRM/99 · Over the last 2 years, our Care at Home division has experienced exponential growth and ...
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Lettings / Portfolio Manager
9 hours ago
Ritz Recruitment Limited Exeter, United Kingdom Full timeI am currently recruiting for a skilled and experienced Portfolio Manager to come on board and work with my client in Central Exeter, the largest housing provider for second- and third-year university students. You will manage the Portfolio team and expand the companies portfolio ...
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Framework Director
9 hours ago
Lanesra Technical Recruitment Limited Exeter, United Kingdom Full timePosition: Framework Director – South West Water · Location: Exeter with hybrid working · Salary: £110-120k+ (Neg DOE), car/allowance, bonus, and excellent benefits package · Our Client: Is an integrated design and build solution provider operating in the water sector. They have o ...
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Clinical Services Manager
2 days ago
Leaders In Care Recruitment Ltd Exeter, United Kingdom Full timeAre you a compassionate, dedicated nurse looking for a rewarding career? We're looking for a Clinical Service Manager to join our client's care home team. Our client is a leading care company that truly values kindness and is dedicated to providing the highest level of care. · As ...
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Assistant Store Manager
4 days ago
Acorn by Synergie Exeter, United Kingdom Full timeAre you looking for an exciting new opportunity in retail management? We have the perfect role for you Acorn by Synergie are currently seeking an Assistant Store Manager to join their client's team at their store in Plymouth. · £33,600 per annum · 5 days over 7 · 45 hours per wee ...
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Gas Supervisor
5 days ago
Niyaa People Ltd Exeter, United Kingdom Full timeWe are actively looking for a Gas Supervisor to join a gas contractor in the Exeter area on a permanent basis. company car or car allowance, hybrid working, pension scheme, 25 days holiday plus bank holidays, life insurance, death in service payment, discounted gym membership, me ...
Case Team Manager - Exeter, Devon, United Kingdom - Gold Group
Description
Job Title:
Customer Care Team Leader
As the Customer Care Team Leader, your primary responsibility will be to maintain the company's responsiveness to customer needs while striving to surpass their expectations.
Additionally, you'll collaborate with the Customer Service Manager (CSM) to enhance team skills, onboard new hires, refine departmental processes, and manage operations in the absence of the CSM.
So, what will you be doing as a Customer Care Team Leader?Ensuring customer contact is dealt with in line with the Customer Success Team KPI's, such as answering telephone calls and emails within expected time constraints
Take charge of dealing with customers' questions and complaints from start to finish.
Talk to customers to improve our services and meet their needs.
Give customers great service while working efficiently.
Work with other teams to fix any problems with installations.
Train and help our team members grow, with help from the CSM.
Help new team members get started.
Coach team members regularly to help them improve.
Hire new team members for customer care.
Manage when team members are away and help them do better.
What are we looking for in our next Customer Care Team Leader?
Previous experience in a customer care team is a plus (bonus if in telecoms)Life Assurance
Salary Sacrifice Pension
30 days holiday plus statutory bank holidays
Enhanced Family Leave
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