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    Administrative Manager - London, United Kingdom - 15501 WMIL Wellington Management International Ltd

    15501 WMIL Wellington Management International Ltd
    15501 WMIL Wellington Management International Ltd London, United Kingdom

    2 hours ago

    Default job background
    Full time
    Description

    About the Role

    The Position

    The Administrative Management function is responsible for 150 support positions in the Americas and London, working cross-functionally in a global, matrixed environment and reporting to the supervising Administrative Manager. This role is the lead Administrative Manager for the London office of approximately 40 administrative professionals, and also supervises a local deputy Administrative Manager.

    The position's mandate includes effective resource management for the firm, leveraging the time of the firm's client, investment and infrastructure professionals through the provisioning of administrative support, and providing authentic, development-focused management to direct reports. The ideal candidate is an experienced personnel manager interested in programmatic leadership in an evolving function.

    Responsibilities

    The role is responsible for the strategic and tactical management of administrative professionals as well as managing expectations across a broad stakeholder community.

    Responsibilities will include:

  • Recruiting & Hiring

    • Partnering with internal Talent Acquisition team and external agencies

    Onboarding new hires

  • Performance Management

    • Construct feedback vehicles & manage related processes

    Track attendance; coordinate leaves & other work interruptions

    Determine and deliver compensation decisions

  • Training & Coaching

    • Provide a training program & materials that enable rapid and ongoing assimilation of core competencies

    Provide ongoing learning opportunities to promote employee engagement and potential career advancement

    Coordinate with relevant departments to deliver training on new technologies and procedures

  • Morale & Team Building

    • Track and recognize various milestones & holiday

    Implement team-building activities to foster a collaborative environment

  • Resource Management & Float Coordination

    • Evaluate staffing levels and identify potential efficiencies and creative solutions across businesses including the deployment of new processes and technologies

    Ensure adequate back-up and cross-training

    Coordinate float Assistant team

  • Business operations

    • Foster constructive relationships with a broad diversity of stakeholders and firm leadership

    Coordination of general management processes across business units including financial budgets, business continuity planning, real estate and visitor management, etc.

    Represent administrative management and participate in various initiatives and projects across the firm

    Collaborate with peers across the firm who are in similar roles, as appropriate

    Other duties as assigned

    Qualifications

  • Recent experience with direct Administrative personnel management (or similar), preferably in a mid-to-large sized professional services environment; candidates with recent Human Resources experience may also be considered
  • Demonstrated competence in both process/program management (e.g., development and implementation of curriculam, best practices, control procedures, etc.) and data-driven project management
  • Excellent business judgment and decision-making within "people-centric", collaborative environments
  • Ability to build credible relationships with stakeholders at all levels of the organization
  • Commitment to Diversity, Equity & Inclusion goals
  • Outstanding "soft skills": demonstrated excellence in both oral and written communication, relationship management, emotional intelligence, diplomacy, conflict resolution
  • Prior exposure to global contexts, whether via professional or personal experience
  • Proactive & creative approach to change management; knowing when to act independently and when to seek a broader audience
  • Ability to work in a fast-paced environment, where multiple priorities change frequently, and deadlines are often under significant time pressure
  • Outstanding work quality, detail-orientation, and follow-through
  • Advanced proficiency in Microsoft Office suite and enthusiastic proponent of new technologies
  • Humility, can-do attitude, sense of humor, and team-focused work ethic
  • Undergraduate degree with strong academic credentials desirable
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