- Assisting the Claims Manager in managing team resources and quality control of all team activities.
- Delegating and supervising work to be undertaken by claims staff to ensure consistency of quality and service
- Providing advice, support and guidance to other team members.
- Managing own workload and time, to maximise efficiency and ensure that deadlines and targets are met
- Undertaking ongoing communication with claims colleagues, accounts and other divisions to ensure timely and accurate production of documentation and maintenance of systems and records
- Providing advice and guidance, and sharing of knowledge and expertise, within own division and across the Group
- Continuing to develop and maintain relationships with peers, senior management and colleagues both within own Division
- Managing and developing relationships with underwriters, adjusters, attorneys, clients, and industry peers
- Actively participating in regular team discussions/updates
- Overseeing and completing production of new claims files and ensuring they are completed in line with defined standards
- Reviewing and assessing more complex claims anticipating any potential issues/queries and deciding on action required
- Reviewing claims received and providing feedback to placing Brokers to minimise future issues arising
- Providing Underwriters with an informed précis of claim
- Answering complex questions from Underwriters quickly and accurately
- Negotiating with underwriters, attorneys and clients on complex claims
- Challenging underwriters, where appropriate, on comments using knowledge of claim and previous experience
- Reviewing and assessing Underwriters comments and making informed decisions
- Overseeing the receiving of settlements within agreed timescale
- Expanding knowledge of policies and their implications.
- Reconciling funds and accounts, investigating any discrepancies that arise
- Producing accurate and quality correspondence, filtering information to ensure relevance to receiver
- Providing regular feedback to Claims Manager on portfolio of claims, current status and market conditions and their possible implications
- Supervising and checking work produced by team members and providing feedback where appropriate
- Attending client meetings as appropriate
- Timely and efficient problem resolution using broad experience gained and escalating contentious issues/complex claims to Claims Manager or Head of Division as appropriate
- Ensuring the team's compliance with FCA Guidelines and Group rules and procedures, including maintaining accurate records
- Undertaking general office administrative duties as and when required
- Using market knowledge to justify loss reserves set by Third Parties on certain claims.
- Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications
- Recording Continuous Professional Development (CPD)
- Knowledge and understanding of the general insurance market and principles relating to casualty, PI and property classes of business
- Understanding of London market structure, practices, processes and procedures including systems and relevant documentation
- Knowledge and understanding of London market claims practices, processes and procedures including systems and relevant documentation
- Knowledge and understanding of North American PI claims business
- Knowledge and understanding of insurance accounting systems including clients, underwriters, third party and brokerage accounts
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Claims Advocate
19 hours ago
Brook Street UK London, United Kingdom Full timeOur client is a busy and growing Claims team in a high profile LLoyd's market brokers and they are recruiting for a highly experienced Claims professional to join their team. · The primary class of business you will be dealing with will be North American Property Claims, though t ...
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Claims Advocate
1 day ago
The Ardonagh Group London, United Kingdom**Purpose of the Role**: · To support the US Property Claims team in providing a first-class claims service · **Key Role Accountabilities**: · **Principal Tasks** · - Handling of complex US Property claims · - On receipt of claim notification, identify risk, review details in con ...
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Claims Advocate
1 day ago
The Ardonagh Group London, United Kingdom**Purpose of the Role**: · To support the Dubai office in effectively managing and settling claims in order to deliver a quality advocacy claims service to clients. · **Key Role Accountabilities**: · **Principal Tasks** · - Managing own workload, and time, in order to maximise ef ...
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Senior Claims Advocate
1 day ago
The Ardonagh Group London, United Kingdom**Purpose of the Role**: · Claims Advocacy - APAC · **Key Role Accountabilities**: · **Principal Tasks** · - Ensure Claims are settled within specific handling times and Clients kept updated with the progress of their Claim · - Assist in developing the skills of any new hires wit ...
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Cyber Claims Advocate
1 day ago
Harrison Holgate London, United KingdomA Lloyd's broker have a new opening for a Claims Account Technician within the Binding Authority team. It will be a mix of claims and premium processing. · **Key Responsibilities** · Carry out copying and binding tasks accurately and efficiently. · Maintain filing system and ensu ...
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Management Liability Claims Advocate
13 hours ago
Marsh London, United Kingdom**R_ Management Liability Claims Advocate** · An opportunity has arisen to join our Management Liability Claims Team as a Claims Advocate where you will be responsible for delivering a comprehensive claims service to Marsh's management liability clients with a focus on technical ...
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Claims Advocate, Natural Resouces
2 days ago
WTW London, United Kingdom**The Role** · - Ability to understand a client's or prospect's business, situations, opportunities, problems and key issues · - Ability to manage relationships and negotiate placement with the insurance market · - Prepare client and prospect presentations · - Work with Sales Tea ...
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Claims Advocate
4 days ago
Finitas London, United KingdomJob Description · Finitas are delighted to be partnered with a leading Lloyd's broker in their search for a Casualty Claims Advocate. This client has consistently increased their headcount organically over the last 18 months and are now looking for multiple new Claims hires. · Th ...
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Claims Advocate
4 days ago
Finitas London, United KingdomFinitas are delighted to be partnered with a leading Lloyd's broker in their search for a Casualty Claims Advocate. This client has consistently increased their headcount organically over the last 18 months and are now looking for multiple new Claims hires. · This role is focused ...
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Claims Advocate
4 days ago
Finitas London, United KingdomFinitas are delighted to be partnered with a leading Lloyd's broker in their search for a Casualty Claims Advocate. This client has consistently increased their headcount organically over the last 18 months and are now looking for multiple new Claims hires.This role is focused on ...
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Claims Advocate
16 hours ago
Aon London, United Kingdom Full timeClaims Advocate - Financial Lines · Are you an experienced Claims professional with knowledge of London Market claims processes and procedures ? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised organisati ...
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Claims Advocate
2 days ago
Aon London, United Kingdom Full timeClaims Advocate · Are you keen to embark upon a career where you'll handle London Market Facultative Reinsurance claims on behalf of some of Aon's key clients ? Are you keen to join a welcoming and supportive team in which you'll receive training, coaching and mentorship? · If ...
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Claims Advocate
1 day ago
Marsh McLennan Companies London, United Kingdom Full timeDescription: · Job title - Claims Advocate · Department - Energy & Power · What can you expect? · Technically focused Claims Advocate driving Energy & Power (Conventional and Renewables) initiatives and handling complex claims. · Knowledge of the Energy & Power industry and i ...
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Claims Advocate
1 day ago
Ardonagh Advisory London, United KingdomWe are currently looking for an experienced Claims advocate to support our Dubai office in effectively managing and settling claims in order to deliver a quality advocacy claims service to clients. · This is an excellent opportunity for someone to expand their knowledge and buil ...
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Claims Advocate
2 days ago
Marsh London, United Kingdom OTHERJob title - Claims Advocate · Department - Energy & Power · What can you expect? · Technically focused Claims Advocate driving Energy & Power (Conventional and Renewables) initiatives and handling complex claims. · Knowledge of the Energy & Power industry and insurance market is ...
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Claims Advocate
3 days ago
Aon London, United KingdomClaims Advocate Are you keen to embark upon a career where you'll handle London Market Facultative Reinsurance claims on behalf of some of Aon's key clients ? Are you keen to join a welcoming and supportive team in which you'll receive training, coaching and mentorship? · If so, ...
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Claims Advocate
3 days ago
Aon London, United KingdomClaims Advocate - Financial Lines Are you an experienced Claims professional with knowledge of London Market claims processes and procedures ? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised organisations ...
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Claims Advocate – Casualty Claims
12 hours ago
Ardonagh Advisory London, United KingdomWe are currently looking to hire an experienced Claims Advocate to support the Bermuda Casualty team in providing a first class claims service. This is an excellent opportunity for a Claims professional to really accelerate their career with the potential to travel to Bermuda in ...
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Senior Claims Advocate
4 days ago
Next Employment Ltd London, United KingdomJob Description · I am currently looking for an experienced Claims Advocate to join a forward thinking North American Property Team. Although this Role is within the North American Team my client would be willing to look at people with experience in other territories, however Bin ...
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Senior Claims Advocate
12 hours ago
Aon London, United Kingdom Full timeSenior Claims Advocate – Political Violence/Terrorism/Global Property · Can you bring proven expertise in handling a sophisticated portfolio of First Party claims ? Do you have experience in/or a desire to become exposed to new classes of business such as Political Violence / Pr ...
Senior Claims Advocate - United Kingdom - Next Employment Ltd
Description
I am currently looking for an experienced Claims Advocate to join a forward thinking North American Property Team. Although this Role is within the North American Team my client would be willing to look at people with experience in other territories, however Binders experience is essential. Ideally looking for someone with 5-10 years experience within the London Market.
Principal duties and responsibilities
Managing Resources
Relationship Management
Business Operations
Market Environment
·Understanding and being sensitive to current market dynamics
Technical Competence