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    Claims Adjuster - United Kingdom - XL CATLIN

    XL CATLIN
    XL CATLIN United Kingdom

    1 week ago

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    Description
    Job Description - Claims Adjuster - Professional Lines D
    Claims Adjuster - Professional Lines (

    Job Number:
    At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly.

    And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and dive for improvement.

    As a Claims Adjuster, you will play a critical role in the Claims team by managing and resolving claims for our customers.

    You will work closely with your manager coordinating with fellow claims adjusters to bring claims to resolution.

    You will interact and collaborate with the practice leader and the underwriting team and with brokers, clients and experts on assigned accounts taking ownership of critical issues relating to claims management.

    Managing a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise.

    • Strict adherence to the Global Claims Handling Practices.
    • Ensuring all claims are reserved wherever possible, within the Reserving guidelines.
    • Ensuring that communications, new claims and notifications are dealt with in a timely manner and that any trends are identified and reported to relevant stakeholders including supporting Underwriting and Actuarial teams in connection with claim trends, marketing and business development.
    • Active involvement in the maintenance and development of client relationships through contacts with clients and brokers in respect of day to day claims handling. Instructing and controlling surveyors, loss adjusters, solicitors and experts in connection with day to day claims handling ensuring cost and performance appropriate to the loss.
    You will report to the Claims Manager – PI & Financial Lines, UK & Lloyds
    Knowledge of Professional Indemnity/Financial Lines business claims.

    • Provide support to Underwriters and be at ease discussing claims issues direct with our clients/brokers.
    • Takes ownership and accountability for the management of assigned claims and successfully oversees the strategy to resolution.
    • Delivering prompt, fair, innovative and accurate claims service enhancing strong broker and client relationships
    • Familiarity with both Lloyd's and Company Market systems/protocols and use of the ECF market system for claims handling.
    • Understanding of legal liability (including common law and statute) and the legal processes (including litigation, ADR etc)
    • Provides claim handling support to team members
    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

    By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

    It's about helping one another — and our business — to move forward and succeed.
    Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
    Robust support for Flexible Working Arrangements
    Enhanced family friendly leave benefits
    Named to the Diversity Best Practices Index
    Signatory to the UK Women in Finance Charter
    In an ever-changing world, AXA XL protects what matters most for our clients and communities. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future.

    We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

    Integrating


    ESG:
    All companies have a role to play in building a more resilient future. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

    AXA Hearts in Action :

    We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs.

    AXA XL is an Equal Opportunity Employer.
    GB Ipswich 2nd floor, Civic Drive Civic Drive 2nd floor Ipswich Job Field
    Job Field

    :
    Claims Schedule

    Full-time Job Type

    Standard AXA XL is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race, color, national origin, religion, sex, gender identity and/or expression, sexual orientation, age, disability, genetic information, veteran status, military status or any other category protected by local law.

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