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    Implementation Expert - London, United Kingdom - Nuova Distribution UK Ltd

    Nuova Distribution UK Ltd
    Nuova Distribution UK Ltd London, United Kingdom

    3 weeks ago

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    Description
    Job Description About working for Nuova Distribution UK:

    Nuova Distribution UK Ltd is the branch office for Victoria Arduino and Nuova Simonelli espresso machines and grinders in the UK.

    Since 2017, we have focused on building long term partnerships with businesses looking to improve the quality and consistency of machinery offering , while investing back into the community through education and innovation.

    An opportunity has arisen for a coffee and beverage expert to work with us and our existing and future partners.

    This person will work closely with the Sales & Marketing teams to maximise the end user experience, and report to the Managing Director.

    Due to the nature of the role, you will also be expected to travel frequently to visit our partners and key end users throughout mainland UK, attend trade shows and out of office hours events.

    Monday to Friday (occasional weekend work may be required, against time in lieu).

    Develop & Conduct training sessions, workshops, and classes to promote machinery to end users.

    Become an expert in coffee and beverages, including tea, cocktails and mocktails, and be part of both local and global initiatives.

    Create engagement through the participation of events, cuppings, SCA competitions, in order to drive potential interest to our brands.

    Establish and develop mutually beneficial relationships with partners, end users and the coffee community, exploring potential new leads and business opportunities.

    Coordinate events with the Marketing Manager, working closely on creation, promotion and implementation of physical and digital activations.

    Support Sales within the local market, visiting international and local exhibitions in line with annual activities plan and evaluating ROI.

    Support Sales department development, product and ongoing training according with HQ shared plan.

    Expertise in Coffee:
    A comprehensive knowledge of coffee beans, their origins, flavours, roasting techniques, and brewing methods is essential.

    Barista skills:
    proficiency in espresso extraction, milk steaming, latte art, and other barista techniques is crucial for training activities

    Communication:
    effective communication skills are necessary to explain concepts clearly, provide feedback, and engage with trainees.

    Training techniques:
    being able to design and deliver training programs that cater to different learning styles and skill levels is important


    Industry trends and standards:

    staying up to date with the latest industry trends, coffee certifications, and standards helps ensure that the training provided is relevant and aligned with industry expectations.


    Problem solving:

    coffee trainers should be adept at troubleshooting brewing issues, addressing equipment problems, and providing solutions to common challenges encountered by baristas.


    Passion and enthusiasm:

    a genuine passion for coffee and beverages, and a desire to share that passion with others is vital for inspiring people and fostering a positive learning environment.

    High level of rapport building, communication skills and relationship management
    Excellent English language skills both oral and written.
    National travel required with potential opportunities for international travel.


    Compensation package:
    ~£10% KPI bonus
    ~ Benefits:
    mobile phone and laptop, company credit card, travel paid for (no vehicle), private healthcare (after probation).
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