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    Manager development management - Edinburgh, United Kingdom - Diligenta

    Diligenta
    Diligenta Edinburgh, United Kingdom

    4 days ago

    Default job background
    Description
    Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations.

    A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

    You will play a crucial role in managing the Corporate Incident team with their operational day to day activity and strategic direction, across multi-site locations including our Offshore teams.

    If you want to work for an organisation that offers great progression and development opportunities, then please apply today
    ~33 days including Bank Holidays
    ~ Eligibility for an annual discretionary bonus scheme
    ~ Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
    ~ Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
    ~ Cycle to Work Scheme & Interest free Season Ticket loans.
    ~ A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
    ~ A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
    ~ A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
    ~ Direct management of Onshore teams (currently within Peterborough, Liverpool, Basingstoke , Glasgow & Edinburgh) and oversight of the CI Offshore teams, ensuring progression of work.
    Development of our Offshore capability and Target Operating model.
    Integration of new work into the team through migrations of further Phoenix Heritage books of

    Communicates in a professional and positive manner within Diligenta and with customers and clients, verbally and in writing, using plain English and avoiding the use of jargon.

    Flexible approach to work / activities to ensure that deliverables are met.
    Proven relevant experience in Financial Services and Outsourcing.

    Sound technical and product knowledge from a Financial Services organisation, enabling the review of Impact Assessments to ensure appropriate solutions are being proposed.

    Experience of performance managing teams in a commercial environment.
    Understands and operates within the required regulatory environment.

    If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

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