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    Business Development Specialist - High Wycombe, Buckinghamshire, United Kingdom - S4 Personnel

    S4 Personnel
    S4 Personnel High Wycombe, Buckinghamshire, United Kingdom

    2 weeks ago

    Default job background
    Description
    Ref: 3734


    Do you have the right skills and experience for this role Read on to find out, and make your application.


    Job Title:
    Product Specialist


    Salary:
    £24,000 with £37,000 OTE

    Hours: 09.00 – 18.00


    Location:
    High Wycombe

    Main Responsibilities:

    Develop a deep understanding of all products

    Assist customers with the onboarding process, guiding them through the setup of their products and providing training as needed

    Build and maintain strong relationships with customers enrolled

    Identify opportunities to upsell or cross-sell additional products to customers

    Address customer concerns and escalations, working with internal teams to resolve issues and ensure a positive customer experience

    Maintain accurate records of customer interactions, including enquiries, resolutions, and feedback, and provide regular reports to management on customer satisfaction

    Key Skills:

    Excellent communication skills and a good telephone manner

    Great computer skills and the ability to multi-task

    High levels of commitment to providing the best customer care

    A positive and friendly attitude in the work environment

    An exceptional work ethic

    Please only apply if you match the above criteria.

    S4 is acting as an agency for this role.


    At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you.

    Registration takes approximately 10-15 minutes.


    If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.

    Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

    Please note that only successful applicants will be contacted.

    S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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