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    Remote Support Technician - London, United Kingdom - Jones Lang LaSalle Incorporated

    Jones Lang LaSalle Incorporated
    Jones Lang LaSalle Incorporated London, United Kingdom

    5 days ago

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    Description
    Delivery Support Service Analyst page is loaded Delivery Support Service Analyst

    Apply remote type On-site locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ354110 JLL supports the Whole You, personally and professionally.

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

    and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

    Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

    Delivery Support Service Analyst
    This position is a site based role across the VIRTUS account. Responsible for collating and producing content for the weekly and monthly operations reports.

    This includes supporting the alignment of operational processes, platform initiatives, product enhancements, and managing the implementation of any required changes.

    The designated Corrigo Systems Administrator is responsible for supporting the account team, overseeing system use and configuration to meet internal and client objectives.



    • Provide new user training, advanced user training and new feature training to the account and client staff as required.
    • Support the account team by analysing account data.
    • Responsible for supporting the account with system upgrades, training and reporting.
    • Support with reporting and collating finance data.
    • Completing ad-hoc duties as and when required.
    • Manage the JLL Corrigo work order process and systems and associated data platform, as it specifically relates to performance management/reporting and maximizing Corrigo capability.
    • Responsible for production of monthly, quarterly, annual, and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training.
    • Serve as a point of contact to the account team for specific CMMS systems related questions, support issues, and requirements.
    • Responsibility for ensuring data quality standards and remediation.
    • Covering the delivery coordinator role when there is an absence in the team.
    Minimum 5 years' experience managing CMMS/ work order applications, Performance Management, Data and Analytics


    • Reporting experience in Power BI, Tableau or Visio
    • Maximo and service now system experience
    • Strong MS Office user (Project, Power Point, Excel)
    • com or call to contact one of our team members to discuss how to best support you throughout the process. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

    We help our people thrive, grow meaningful careers and find a place where they belong.

    For over 200 years, JLL (NYSE:
    JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

    A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

    Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

    JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
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