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    Windows IT Support Analyst - United Kingdom - ALLEGIANCE TECHNOLOGY LTD

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    Description

    Job Title :
    IT Support Technician

    Looking to work within an internal team where you can really get to know one set of IT infrastructure and user-base? Now they're going through another healthy period of growth, they would like to add an IT Support Technician to support their circa 300 users across Office 365 suite, hardware and laptop fixes.

    The ideal candidate should possess demonstrable experience in customer service and technical support, having previously worked in client-facing roles.

    Technical Assistance (both remote and on-site)
    Investigating and diagnosing issues for office and field personnel.
    Managing various administrative tasks within Office 365 and Entra ID.
    Continuously monitoring and maintaining systems as per established protocols.
    A keen interest in IT and technological advancements.
    Familiarity with Microsoft operating systems (Windows 10/11).
    Experience in Microsoft 365 administration and Entra ID management.
    Proficiency in SharePoint Online.
    Familiarity with MS Windows Server 2012 and later versions.
    Basic understanding of TCP/IP networking.
    Proficiency in Microsoft Office 365 installation and operation.
    Experience with Microsoft Intune.
    Proficiency in SharePoint Server 2019.
    Familiarity with Microsoft Access databases and development.
    Possession of a full UK driving licence.
    33 Days Holiday
    ~ Pension
    ~ Training Programme

    This job will suit an ambitious IT Technician who is looking to take the next step in their career and work with amazing technologies daily.


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