- Acts as the primary interface between CCA and Client department(s)
- Schedules, coordinates and facilitates client communication
- Implements business operation and service solutions utilizing the continuous improvement process
- Achieves and exceeds client service level agreements
- Identifies problems, analyses trends and implements corrective and preventive actions
- Develops and maintains partnerships with Clients to increase business and clientsatisfaction by offering proactive solutions
- Maintains updated client contracts by documenting changes in scope and conductin period reviews
- Prepares, implements, maintains and reviews existing client projects
- Deals effectively with client complaints and issues by escalating to the appropriate person and by taking the appropriate action when necessary
- Translates Client requirements into effective goals and objectives for the local level Company team(s).
- Ensures the team(s) has/have complete awareness and understanding of all SLA's, KPI's and business objectives.
- Ensure the team(s) have a key understanding of minimum team revenue requirements on a monthly, quarterly and annual basis.
- Accountable for the performance of Delivery team through setting objectives, coaching, creating and maintaining development plans, conducting performance reviews recommending training and encouraging individual employee participation in decision making where appropriate.
- Accountable for liaising with any remote sites and ensuring that they deliver an effective, consistent, high quality service.
- Completes, maintains and processes pertinent Bullhorn accounts and records
- Accountable for the recruitment of staff
- Communicates company policies
- Creates budgets / forecasts and tracks financial performance against plan with the Account Director
- Responsible for the accurate tracking of costs related to, or billable to, the client
- Responsible for ensuring that all related fees, costs and credits etc are kept up to date
- Responsible for the accurate and timely invoicing of clients working with the internal Finance team.
- Excellent communication skills in both verbal and written communication.
- Previous responsibility and accountability for Profit and Loss, including the preparation of budgets, contractual pricing, and business plans.
- Experience in working to, achieving and exceeding client expectations, KPI's and Service Level Agreements.
- Experience working across various locations is essential
- Analytical skills: - the ability to identify problems, collect data, establish facts, draw conclusions and provide solutions.
- Experienced in the use of MS Office: - MS Word, MS Excel and MS PowerPoint as a minimum.
- Experience of running volume delivery accounts and understanding the mechanics of ensuring delivery and exceeding agreed targets with client and business.
- Self-motivated with a vision of continuously adding value to customers and clients.
- Client management and relationship experience.
- Experience in managing account and growing the opportunities within.
-
Management Accountant
1 day ago
Jenson Fisher Consulting Ltd Glasgow, United KingdomJenson Fisher are delighted to be working, with a leading Glasgow City Centre client, to recruit an experienced Management Accountant on a permanent full-time basis. This is an excellent opportunity will perform a key role in supporting the wider Financeteam in a dynamic and fast ...
-
Management Accountant
1 week ago
Pertemps Glasgow Perms Glasgow, United KingdomPertemps are working with a leading company based in the Glasgow area who are looking to add to the Accounts department with a Management Accountant.You will support the Financial Controller in the timely, reliable and accurate preparation of monthlymanagement accounts, stock acc ...
-
Account Manager
3 days ago
CoStar Group UK Ltd Glasgow, United Kingdom Full timeOVERVIEW · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empow ...
-
Account Manager
5 days ago
CoStar Group UK Ltd Glasgow, United Kingdom Full timeOVERVIEW · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitise the world's real estate, empo ...
-
Management Accountant
1 week ago
Meraki Talent Limited Glasgow, United KingdomMeraki Talent are delighted to be exclusively engaged with the appointment of a Management Accountant for a dynamic business based in the heart of Glasgow City Centre. · The Role · This position will be working closely alongside the Financial Director making it a perfect opportun ...
-
Management Accountant
5 days ago
Meraki Talent Limited Glasgow, United KingdomMeraki Talent are delighted to be supporting on a newly created Management Accountant position for our client based in Glasgow City Centre. · The Role · - Assist with monthly/quarterly internal financial reporting requirements as well supporting the year end statutory reporting p ...
-
Account Manager
1 week ago
Kelly Services Glasgow, United Kingdom**Account Manager** · **Permanent** · **Scotland** · **£38,000- £45,000** · Kelly Services, working with a global Pharmaceutical Business are looking to speak with experienced Account Managers to cover the Scotland Territories on a permanent basis. · You will be joining a company ...
-
Management Accountant
1 week ago
Meraki Talent Limited Glasgow, United KingdomMeraki Talent are delighted to be supporting on a newly created Management Accountant position for well-known and respected brand. · The Company · The business is a prestigious and historical Scottish company who have their roots deep in Scottish culture. They are in the process ...
-
Management Accountant
4 days ago
Reed Finance Glasgow, United KingdomREED Finance Glasgow is delighted to bring to market an exciting opportunity with a highly successful and established firm, for an experienced Part-Qualified Accountant to join their team. You will be working in a fast-paced, highly dynamic team responsiblefor management accounts ...
-
Management Accountant
1 week ago
Jenson Fisher Consulting Ltd Glasgow, United KingdomThe main duties: · - Overall responsibility for the Management accounting · - Preparation of monthly accounts with insightful commentary and analysis · - Ensuring the team process purchase invoices and expenses as well as the reconciliation of incoming funds · - Providing support ...
-
Account Manager
4 days ago
Atalian Servest Glasgow, United Kingdom**Job Reference: TS/PM/06-02/797/1** · **Job Title: Account Manager** · **Location: Glasgow** -**_Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract**:Permanent** · **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 40 hours per w ...
-
Management Accountant
1 week ago
Lusona Consultancy (Group) Limited Glasgow, United Kingdom**Management Accountant (6-month fixed term contract)** · Lusona Consultancy are supporting our leading Blue-chip client in the service sector to source suitable applicants for the position of management Accountant on a 6-month fixed term contract basis. Working alongside a close ...
-
Financial Accounting Manager
1 week ago
Jobs in Science Glasgow, United KingdomOffice based to start with, then Hybrid with occassional visits to the office. · You need to have lived in the UK for at least 3 years. · Rate is via Umbrella, Inside IR35. · Job Details · Overview of department: The Financial Accounting function sits within the Finance Division, ...
-
Key Account Manager
1 week ago
Search Consultancy Glasgow, United KingdomKey Account Manager Role · (Glasgow - Office Based ) · Monday to Friday 8:30am - 5:30pm · - Do you have previous successful experience in a business to business sales role? · - Are you able to demonstrate a successful track record within a competitive sales environment? · - Are y ...
-
Senior Management Accountant
4 days ago
Lusona Consultancy (Group) Limited Glasgow, United KingdomThe main duties will include: · - Reviewing the monthly management accounts for overseas businesses and providing support to the local finance teams. Reviewing submitted balance sheet reconciliations for these offices and challenging them where required. · - Reviewing the busines ...
-
Financial Accounting Manager
1 week ago
FPSG Connect Glasgow, United KingdomFPSG, working closely with one of our well established and highly reputable financial services clients, have an exciting opportunity for an experienced financial professional to undertake a varied and challenging Financial Accounting Manager / Senior FinanceManager position (Insi ...
-
Trainee Management Accountant
3 days ago
Luddon Construction Ltd Glasgow, United Kingdom**Job Purpose** · Luddon Construction Limited are a multi-disciplined Civil Engineering and Building Company founded in 1975, based in the North of Glasgow. · The role will involve working as part of an experienced team during a busy period of change and growth on a **12 Months, ...
-
Brand Account Manager
2 days ago
Hunter Hughes Recruitment Services Glasgow, United Kingdom**Account Management for a worldwide fashion brand** · Designer eye wear sales into opticians and retailers across Scotland. · Global supplier of frames into the optical market. The business offers superb careers for their sales team. · One of the world's biggest brands, respecte ...
-
Customer Account Manager
2 days ago
Carrington Dean Glasgow, United Kingdom37.5 hours per week rotational shifts between 8.00am -10.00pm - 7 day per week operation · This is an opportunity for a Customer Account Manager career with Carrington Dean - Scotland's largest personal insolvency firm. · Carrington Dean is renowned for its empathetic and custome ...
-
Assistant Management Accountant
1 week ago
Meraki Talent Limited Glasgow, United KingdomMeraki Talent are delighted to be appointing an Assistant Management Accountant, based in Glasgow on a Hybrid work model for a highly successful global business. They are offering a excellent salary of up to 25k on a perm basis. · The Company · This worldwide ever growing organiz ...
Internal Recruitment Account Manager - Glasgow, United Kingdom - CCA Recruitment Group
Description
This role can be based in Glasgow - Manchester or Newcastle.
PURPOSE OF JOB
CCA Recruitment have a great role for an Internal Account Manager for a key client of ours.
The Account Manager plans, coordinates, and directs the service delivery for one of our Financial Services accounts. The preferred candidate will ensure the internal delivery is met on a monthly and annual basis and ensure that Client and candidate satisfaction levels, as well as Company' profitability goals are achieved and maintained. In addition, the Account Manager will develop and maintain partnerships with client to increase business and Client satisfaction.
You will be running a team of x6 Consultants and have support from a PT Administrator which may be across various locations of CCA.
RESPONSIBILITIES
Account Management
Team Management
Financial
EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
Salary will be DOE and will be based full time from either Manchester, Newcastle or Glasgow.
For an information chat please contact Debbie Wilson on