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    Office Manager - Bristol, United Kingdom - ISS Facility Services UK

    ISS Facility Services UK
    ISS Facility Services UK Bristol, United Kingdom

    1 week ago

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    Description

    Office ManagerContract:
    ProductionLocation: BristolHours of work: 40

    Contract Type:

    PermanentThe Office Manager position plays a crucial role in ensuring the consistent delivery of service excellence on the account.

    Job DescriptionWith a focus on meeting client expectations and maintaining account performance, this role requires autonomy, a proactive attitude, and strong initiative.

    As the Office Manager, you will be responsible for driving performance and ensuring compliance with statutory, mandatory, and corporate requirements, including safety, health, and environmental compliance.

    Given the client's specific needs, this role may require a higher level of security clearance. Join us in this role where you can make a tangible impact on service delivery and client satisfaction.

    Key ResponsibilitiesWork closely with the Client site lead to ensure smooth running of the satellite officeMaintain a weekly schedule of contract management movements and ensure timely circulation to teamAssist the business by the raising of purchase orders as requiredProvide F&H in way of refreshments for any meetingsProvide administration of ISS systems and processes for the sitesAdministration of security systems and database for the clientSupport internal performance key indicatorsMonitor site performance against SLA's and KPI'sPromote a strong safety culture and lead by example and ensure the team are working effectively.

    Positively influence customer relationships to ensure regular contact is maintained and service delivery expectations are achieved/exceededProfessional and Personal Competencies/QualificationsGCSE Maths and English or equivalentRelevant corporate / hospitality/ customer service experience 2-3 yearsIdeally have experience working with systems (e.g.

    MS Office) 2-3 yearsManagement of Personnel 2-3 yearsHigh degree of accuracyExcellent communication skillsGood time managementCustomer service skillsTechnical ability - Microsoft Office (intermediate/advanced)Ability to work on own initiative and as part of a teamThe CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.

    Working with customers day by day, side by side, we understand every aspect of the user experience.

    Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

    ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
    We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.

    ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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