- Facilitate workshops and design business processes to improve customer experience, increase profitability, and improve competitive position to help our clients reach their business goals
- Drive project pre-study phases together with UX, Solution Architects, and Project Managers to identify business requirements and define the best possible platform solution
- Support sales in pre-sales meetings, project qualifications, and RFP responses
- Qualify project Discovery processes in conjunction with PMO, Sales, and Ecommerce Consultants
- Lead Technical Discovery processes and support other Discovery tracks (eg UX, Strategy, PIM)
- Design project architecture and deliver detailed documentation based on Discovery processes to outline a proposed solution to clients as well as providing high-level estimations and assessed complexity, clarity, and risk factors
- Articulate the architectural vision to clients, sponsors, and stakeholders.
- Continuously improve best practices for Discovery documentation, design, and solutioning.
- 7+ years of experience with digital and e-commerce
- Experience with digital and e-commerce platform implementation on agency or client-side
- Good understanding of digital technologies, trends, and digital commerce principles
- Strategic thinker that can offer creative solutions and ideas, with the ability to translate and communicate data into actionable items
- Proactive and self-motivated with the ability to work independently
- Strong presentation & communication skills
- Business, digital, e-commerce, and project experience
- Logical (connecting dots) and solution-driven thinker
- Strong problem-solving skills
- Organized and attention to details
- Can navigate on different organizational levels
- Partner system insights and understanding
- Retail and/or B2B experience
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Presales Manager - London, United Kingdom - Techwave
Description
Key ResponsibilitiesSKILLS & REQUIREMENTS
In your role you will be a key player in many new client engagements and projects, enforcing a sharp focus on driving business value by technology, solution design, and the right tactics.
