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    Clinical Team Administrator - Ipswich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

    Norfolk & Suffolk Foundation NHS Trust
    Norfolk & Suffolk Foundation NHS Trust Ipswich, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities.

    The NDD pathway are looking to recruit a conscientious, calm and confident individual to become part of the Business Support Team. Our successful applicant will be working alongside Business Support and Clinical colleagues within the CFYP Care Group, Neurodevelopmental Pathway supporting Young People and their families.

    This role is a full time, substantive position, based at Walker Close in Ipswich.

    You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

    Main duties of the job

    Duties include (but not limited to)

  • Maintaining electronic patient record systems
  • Maintaining and monitoring waiting lists
  • Diary management
  • Arranging appointments
  • Typing of letters
  • Telephone work
  • General business support to wider clinical team
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
  • Promote adherence to Trust Policy and support compliance in all areas
  • Promote a positive culture within the workplace; working within the remit of the Trust Values

    • Previous administration experience is essential however full training will be given.

    About us

    Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

    Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.

    Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.
    • Job description

    Job responsibilities

    Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

    Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

    Please visit our Facebook and Twitter page @NSFTjobs

    * Previous applicants need not apply *

    Person Specification

    QUALIFICATIONS

    Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • NVQ 3 Business Administration or equivalent or working towards.
  • NVQ 2 Customer Services or working towards.

    • Desirable

  • Knowledge of Trust electronic record system

    • EXPERIENCE

    Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Working on own initiative with minimal supervision.
  • Working under pressure

    • Desirable

  • Staff supervision / appraisal process

    • SKILLS

    Essential

  • Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
  • ICT skills including Microsoft (especially spreadsheets and presentations, Excel, PowerPoint) or equivalent.
  • Advanced keyboard skills

    • KNOWLEDGE

    Essential

  • Maintaining administrative / secretarial systems

    • Desirable

  • Knowledge of NHS policy / procedures.
  • Knowledge of medical terminology
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