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Burton upon Trent

    Customer Services Officer - Stafford, Staffordshire, United Kingdom - Pick for Britain

    Pick for Britain
    Pick for Britain Stafford, Staffordshire, United Kingdom

    2 weeks ago

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    Description

    We currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a 6 month fixed term contract, full time basis.

    We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

    We have exciting opportunities for people who have a passion for customer service and have previous experience in this sector.

    As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust.

    When you join our friendly Customer Service team, you'll be providing the all-important help and support that maintains this trust.

    You'll be handling a wide variety of incoming customer communications via phone, email and social media. Good IT skills, including Word and Excel, with the aptitude to learn more.

    The flexibility of hybrid working (after probationary period) plus a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available.

    We can offer 25 days' holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period.

    We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.

    As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire.

    Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

    Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this.

    We welcome applications from all sections of our community.
    Join our team at Housing Plus Group, where we value your time as much as your talent.

    We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance.

    If you want to be part of an organisation that's determined to make a positive difference to homes, lives and communities, if you want to be proud of what you do, if you are looking for job security and a great career, join Housing Plus Group.

    Please apply online with your CV and a cover letter. If you need any support in submitting your application, please email .
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