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Borden

    1st Line IT Support - Borden, Kent, United Kingdom - Tribeca Technology Group

    Tribeca Technology Group
    Tribeca Technology Group Borden, Kent, United Kingdom

    3 days ago

    Default job background
    Description

    Working as a weekend Service Desk Engineer*, you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices.

    This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week.

    Supporting users remotely and over the phone

    • Monitoring client networks
    • Troubleshooting and fixing issues with both Windows and Mac OS
    • Managing active directory and group policy
    • In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more.
    If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc)

    Quality ticket notes

    • Thorough monitoring and alerting of critical systems.

    The benefits* package consists of:

    • Private medical insurance
    • 33 days annual leave including 8 bank holidays
    • A 4% matched pension
    • Individual yearly training budget
    • Team social events
    • A private counsellor
    • We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby.

    Job Types:
    Full-time, Permanent

    Company events

    • Company pension
    • Discounted or free food
    • Life insurance
    • On-site parking
    • Private dental insurance
    • Private medical insurance
    • Referral programme
    8 hour shift
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