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    Guest Service Agent - London, United Kingdom - TheSqua

    TheSqua
    TheSqua London, United Kingdom

    1 week ago

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    Description

    Job Summary

    TheSqua,re are a leading serviced apartment company operating in central London and are looking for keen, enthusiastic candidates to join our team. This role is client facing, and you will be working in various central locations around London.

    We are undergoing major growth and if you feel you want to be a part of that, please get in touch

    Duties include:

    Meeting and greeting our corporate guests at our various locations in central London checking apartments prior to guest arrival

    Providing top quality customer service to our guests.

    Exhibiting an imaginative approach to solving problems

    Responding to all relevant emails and phone communication with colleagues and guests, including while out of the office to keep all informed

    Undertaking daily time/task management in conjunction with Managers and colleagues to ensure maximum efficiency, or when working alone, independently

    Exhibiting an imaginative and customer focused approach to problem solving

    Maintain all IT records and systems in a clear and collaborative manner

    At all times presenting the company and themselves in a professional and polite manner

    Qualifications and Skills

    Customer Service experience and an enjoyment for working with people

    Very good spoken and written English

    A positive 'can do' attitude and a dedication to customer satisfaction

    Self driven and able to work on their own initiative

    Polished, professional presentation

    Job Type: Full-time and Part-Time

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