- Previous experience in a similar role
- Excellent communication skills
- FM Helpdesk experience
- Competent with Microsoft Packages
- Confident, calm, and organised
- Able to take a logical approach
- Manage all incoming helpdesk jobs on systems
- Input data onto CRM and monitor
- Chase subcontractors for completed paperwork
- Assist in developing the business with existing client base
- Generate quotes and cost jobs on the system
- Ensure KPI's are maintained
- Liaising with engineers
- Free onsite parking
- 20 days' annual leave plus bank holiday
- Company pension scheme
- Team nights out
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Helpdesk Coordinator - St Albans, United Kingdom - Smart10Ltd
Description
Job Title:
Helpdesk Coordinator
Salary:
£28,000 pa
Location:
St Albans
Contract:
Permanent
Hours:
Monday to Friday 08:30 - 17:30 (40 hours per week)
COMPANY PROFILE
Our well established client who are in the construction industry and looking for an experienced and enthusiastic Helpdesk Coordinator to join their dynamic and growing team in St Albans.
The successful candidate will have Helpdesk experience and have excellent customer service skills.SKILLS REQUIRED
RESPONSIBILITIES
COMPANY BENEFITS
Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity.
Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon.
Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page.
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