Jobs

    Helpdesk Coordinator - St Albans, United Kingdom - Smart10Ltd

    Smart10Ltd
    Smart10Ltd St Albans, United Kingdom

    4 days ago

    Default job background
    Permanent, Full time
    Description

    Job Title:
    Helpdesk Coordinator


    Salary:
    £28,000 pa


    Location:
    St Albans


    Contract:
    Permanent

    Hours:
    Monday to Friday 08:30 - 17:30 (40 hours per week)


    COMPANY PROFILE

    Our well established client who are in the construction industry and looking for an experienced and enthusiastic Helpdesk Coordinator to join their dynamic and growing team in St Albans.

    The successful candidate will have Helpdesk experience and have excellent customer service skills.


    SKILLS REQUIRED

    • Previous experience in a similar role
    • Excellent communication skills
    • FM Helpdesk experience
    • Competent with Microsoft Packages
    • Confident, calm, and organised
    • Able to take a logical approach

    RESPONSIBILITIES

    • Manage all incoming helpdesk jobs on systems
    • Input data onto CRM and monitor
    • Chase subcontractors for completed paperwork
    • Assist in developing the business with existing client base
    • Generate quotes and cost jobs on the system
    • Ensure KPI's are maintained
    • Liaising with engineers

    COMPANY BENEFITS

    • Free onsite parking
    • 20 days' annual leave plus bank holiday
    • Company pension scheme
    • Team nights out
    Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application.

    Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity.

    Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon.


    Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page.

    For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy


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