- To oversee your designated patch, carrying out a fully generic role covering
all aspects of Housing Management - To recover unpaid rents and service charges and other debts owed by tenants
and shared owners. - Take responsibility for prioritising your own workloads. Be proactive in solving
a wide range of customer enquiries and problems on a day to day basis. - To ensure estate services are delivered to a high standard. Monitor contractor
performance. Consult with residents about their community and the estate
services being provided and liaise/consult on recommendations for estate
improvements. - To carry out estate, fire and other necessary inspections and tenancy audits.
Carry out estate and community walkabouts. Identify and address any estate
concerns, providing a cleaner and greener environment for all residents. - To ensure the efficient allocation of all housing vacancies arising. Ensure the end tenancy process is complied with. Carry out pre-tenancy visits/checks to assess applicants' needs and make allocations recommendations. Offer properties, sign up new tenants and inform new tenants and shared owners of the obligations of both tenant and landlord, including the requirements of their tenancy agreement or lease
- Be able to confident work alone and cover their patch.
- Has worked in a face-to-face Housing role.
- Good customer service skills with a "can-do" attitude.
- History of dealing with customers from different backgrounds.
- Confidence in dealing with customers in their own homes and on the estates.
- Hybrid working
- Competitive hourly rate with weekly pay
- Potential for the role to be extended or even go permanent
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Housing Officer - London, United Kingdom - Michael Page (UK)
Description
About Our Client
Our client is a leading G15 Housing Association.
Job Description
The key responsibilities:
The Successful Applicant
The successful Housing Officer will:
What's on Offer
What's on offer?