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Safety and Resilience Officer - London, United Kingdom - Croydon Health Services NHS Trust
Description
Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.
Delivering the day to day systems and processes to support effective patient safety across the Trust, providing support and information to staff to deliver trust wide systems and processes.
Supporting a culture that improves quality by enabling the delivery of high quality care through the effective identification of lessons/areas for improvement and promotion of learning as a result of data analysis and investigation, using audit and evaluation cycles to seek assurance.
Patient Safety Officer (Band 5)
Are you passionate about patient safety? Reporting to the Patient Safety Lead, this post forms part of the Patient Safety Team, who support the delivery of the Trust's Quality Strategy and vision.
The Trust's vision-'Excellent Care for all' aspires to deliver safe, effective and high quality care, that ensures the people who use our services, their families, carers and visitors receive a positive experience.
it is focused on supporting effective patient safety systems, to enable staff to report, analyze and learn from incidents, and respond effectively to safety alerts.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
These include:
o Croydon University Hospitalo Purley Hospitalo The Sickle Cell and Thalassaemia Centre in Thornton Heatho Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodsideo A minor injuries unit in New AddingtonThe Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.
Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Excellent integrated care for you and your family, when and where you need itOur 5 key 'Here for you' promises to the people of Croydon are:o You feel cared for by helpful and welcoming staffo You feel in safe hands with highly professional staffo You feel confident in your treatment from skilled teams of compassionate clinicianso You feel we value your time with convenient appointments, minimal waiting and care closer to homeo You feel it's getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of Listening into Action as a new way of working.
Data Analysis and Information
Knowledge of using a database and making judgements about the data entered
Experience of reporting against Performance indicators and quality metrics and producing reports
Working knowledge of Data Protection issues
Patient Safety
Knowledge of NHS Quality and Patient Safety acquired through training and experience
Knowledge of risk management
Understanding of the healthcare environment in both acute and community settings
Equality & Diversity
Knowledge of equality and diversity
Croydon Health Services NHS Trust
Croydon University Hospital