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    Assistant Experience Operations Manager - United Kingdom - Spark Medical

    Spark Medical
    Spark Medical United Kingdom

    1 week ago

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    Description
    Assistant Ambulance Operations Manager - Patient Transport | Job Detail | Spark Medical Careers
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    Assistant Ambulance Operations Manager - Patient Transport

    Spark Medical is a patient focused and driven company that is seeking driven individuals to continue our strive for excellence.

    Founded in 2016, Spark Medical has become a well-regarded organisation with high standards for patient care and event medical cover.

    With a dedicated leadership team, Spark Medical ensures that patients are at the heart of the services we deliver.

    An exciting job opportunity has arisen for an Assistant Ambulance Operations manager working in the Patient Transport Service (PTS).

    This role is seeking an enthusiastic individual with a strong passion to work in a fast-paced independent medical company.

    The post holder will also provide leadership and advice to Emergency Care Assistants and Ambulance Care Assistants within the team.

    The post holder must live within 40 minutes' drive of Head Office and have a flexible approach to work and working hours.

    Hours of work will be on a shift basis.

    Under the direction of the Head of Ambulance Operations the post holder will be responsible for the delivery of high-quality day to day management of Spark Medical Ltd locations within a geographical area for all aspects, including for example fleet, estates, equipment etc.

    The position requires the post holder to have experience in management of operations, staff, and fleet.

    This role is non-clinical but the should the post holder have a basic knowledge of ambulance operations would be desirable, but not essential and meet Spark Medical Ltd safe recruitment procedures.

    To ensure effective, efficient, and consistent service delivery of all activity within the service.

    To ensure that the interior of all vehicles is maintained to a high standard of cleanliness, In line with the company IPC policy.

    Liaise with the Ambulance Operations Co-Ordinator for when vehicle servicing, MOT, and maintenance issues such as tyres and general maintenance is required.

    To work with the Senior Leadership Team to maintain the storeroom and to ensure adequate stock replenishment for all areas.

    Actively participate in undertaking operational audits (in line with Spark Medical Ltd policy), disseminating audit findings and actively leading the implementation of changes to protocol and/or procedure.

    Maintain accurate records of vehicle repair and maintenance, maintain cleaning and deep clean records in accordance with policy and CQC requirements

    Maintain a clean, tidy, and organised base to support the crews in a timely despatch to duty and in line with the CQC requirements.

    To work to the values of Spark Medical Ltd and display high standards of integrity and professionalism towards clients and colleagues.

    To always act in the best interest of the business

    Manage and mentor staff setting goals for Professional Development Plans (PDP) and to ensure continual improvement is driven with all individuals within the team to meet the high CPD standards required by the organisation.

    Working with appropriate clinical mentors and the Training Department to deliver training and development to staff as required.
    Induct new team members into relevant local processes of Spark Medical and Operational procedures.
    To assist the Senior Leadership Team with decommissioning of vehicles and ensuring vehicles are ready for operations.
    To answer on call – working on a rota basis
    Hold a full UK manual driving licence with a maximum of 6 points
    Minimum of 12 months of driving experience since first holding UK driving licence
    Demonstrate ability to work in an emergency ambulance environment
    Ability to deliver a high-quality patient experience and ensure service user satisfaction at all times
    Flexible with regards to hours of work
    Able to work a full range of shifts to support business needs
    Hold a full UK manual driving licence with C1 category
    Hold IHCD/FutureQuals/equivalent emergency ambulance driving qualification
    The appointed staff member will also receive 9% on call allowance

    Spark Medical does not accept any DBSs that you currently hold nor do we accept DBSs on the Update Service.

    Spark Medical reserves the right to close this advert once a sufficient number of applications have been submitted, so please complete your application at your earliest convenience to avoid disappointment.

    Full Time
    Ambulance Operations
    Spark Medical - Occupational Health Guide
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