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    Operations Manager - London, United Kingdom - COREcruitment International

    COREcruitment International
    COREcruitment International London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Excellent opportunity for a passionate and dedicated Operations Manager / Deputy General Manager or Food and Beverage Director with a strong background in F&B to join the Senior Team of this 4* Hotel in London.

    Working alongside the General Manager you will specifically be responsible for the effective day-to-day operational management of the Hotel with a specific focus on the F&B Division. You will lead the Management team to success by exceeding revenue and Guest satisfaction targets.

    We are looking for someone who is currently in a similar role and has a good understanding of quality food and beverage establishments. To be a strong candidate you will be hungry for success and want to develop your career, and will be prepared to go that one step further to achieve the goals of the group.

    The Role

    • The Operations Manager is responsible for the effective day-to-day operational management of the hotel
    • Working alongside the General Manager and the team to exceed revenue and Guest satisfaction targets.
    • Assist the development of meaningful, achievable departmental budgets and other short and long term strategic goals.
    • Provide effective leadership to the team members to ensure targets are met and exceeded
    • Respond to audits that are completed by the company to ensure continual improvement is achieved.
    • Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
    • Comply and exceed hotel and company Service Standards
    • Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
    • Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction

    The right candidate will be / have

    • A degree or diploma in Hotel Management or equivalent
    • Strong experience in F&B Division – ideally in a trendy, lifestyle operation
    • Previous experience in a lifestyle / 4* city hotel is a must (min 120 bedrooms)
    • Strong commercial acumen
    • Experience in managing budgets and P&L
    • In-depth overall knowledge of the hotel operations
    • Passionate about the operation with a hands-on attitude
    • Strong leadership skills to effectively manage and motivate the team
    • Accountable and resilient
    • Ability to work under pressure
    • English fluent (oral and written)

    Position: Operations Manager

    Salary: up to £60,000 per annum

    Location: London

    Must have valid Rights to work in the UK

    Application: Send your updated CV to Ed –

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