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    Operational Resilience Manager - United Kingdom - First Clinical Ltd

    First Clinical Ltd
    First Clinical Ltd United Kingdom

    1 week ago

    Default job background
    Description
    Interim Operational Manager – Candidate Ref No
    Interim Operations Manager – Cancer Services
    Home Counties based NHS Acute Trust
    Oct 2018 – Dec 2018
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    Home Counties based NHS Foundation Trust
    Feb 2018 – Oct 2018
    Interim Assistant General Manager – Head & Neck Ophthalmology, Dermatology, ENT & Plastic Surgery
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    Dec 2017 – Jan 2018
    Interim Service Manager – Ophthalmology
    London based NHS Trust
    Sept 2017 – Dec 2017

    An adaptable and experienced NHS service, business and operational manager, with a research background and project management skills.

    Project managed and day-to-day operations for an outpatient project to evaluate and contribute to the service demand and capacity modelling for outpatient services.

    Sourced and provided cover for clinic activity appropriately to decrease follow-up waiting list and prepare, plan and provide remedial action plans (RAP) reports.

    Followed-up patient backlogs and waiting lists for RTT Pathways.

    Liaised with consultant medical and clinical stakeholders, nursing management and service management teams to evaluate efficacy of current clinic operations and to provide quick remedial action to reduce and clear waiting lists for patient safety.

    Developed clinical service and operational profiles, following an organisational restructure and merge of 3 clinical sites' services.
    Managed and validated the PTL, outpatient clinics and utilisation.

    Proven ability to implement change and engage with key stakeholders, develop services, improve efficiencies and an aptitude to transform problems into opportunities.

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