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Stoke-on-Trent

    Service Coordinator - Stoke-on-Trent, Staffordshire, United Kingdom - Honeycomb Group

    Honeycomb Group
    Honeycomb Group Stoke-on-Trent, Staffordshire, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Homelessness Service Co-ordinator

    £Permanent, Full Time


    We're looking for a Service Coordinator to deliver high quality housing and support to customers who have complex needs and experience multiple disadvantage.

    You'll coordinate customer access to a wide range of services and lead on the design and delivery of a service coordination plan.


    This role is a mixture of working out in the community with customers, at our Stoke office and from home.

    Work with customers to identify their support needs and address any wider issues associated with homelessness. You'll provide support either in their current home or help them to secure a home of their own.

    • Empower customers to regain independence and help them understand what it takes to manage their own tenancy.
    • Build and maintain positive relationships with other Concrete services and external partners to increase the level of support available to customers. Make sure all information is recorded, collated, updated and saved securely to meet contract, service and organisation requirements and standards.
    • Work closely with the Support Team Leader to promote Concrete's services, build positive relationships with the local community and help monitor and evaluate the service.
    Someone educated to GCSE Level or with a good level of maths and English.

    • Someone with experience of supporting adults with complex needs such as substance misuse, homelessness and mental health, or transferable skills you can bring to the role.
    • Great communication, problemsolving, organisational and timemanagement skills.
    • Someone with a full UK driving license who is able to use their own vehicle for work purposes.
    • Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Stoke #ServiceCoordinator #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis
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