- Responding to English and German emails, answering English and German calls,
- Dealing with customer quires on our system and translating replies from English to German and German to English.
- To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.
- You will be communicating directly with customers on the phone, by email, social media and live web chat.
- A natural ability to communicate and empathise
- A confident and professional manner
- A real willingness to help a customer with their challenge
- The desire to have fun at work
- IIP Accredited Employer
- great working culture of fun and sociable team environment
- Pension Scheme with Standard Life
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Apprenticeships qualifications and career flight path schemes
- Recognition and reward schemes with Love to Shop Voucher rewards
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German & English Speaking Advisor + bonus London - SOUTH WEST RECRUITMENT
Description
We are recruiting for a permanent Customer Service Advisor to speak both German and English.
*Remote for London or Ringwood *
Main Purpose of role:
The Multilingual Consultant will report into the German Team Leader.
You should have:
Salary: £29,286 per annum + bonus
Location: *Hybrid for London office*
Hours: 40 paid hours per week.
Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning.
To apply for this position please submit an up to date CV or alternatively call Monika for more details.