Jobs
>
Reading

    Customer Success Account Manager - Reading, United Kingdom - Ciphr

    Ciphr
    Ciphr Reading, United Kingdom

    1 week ago

    Default job background
    Description

    We currently have a fantastic opportunity for a Customer Success Account Manager to join Ciphr.

    Our Customer Success function strives to make the process of engaging with Ciphr's products and services as easy and frictionless as possible for customers. Our objective is to work in partnership with our customers, proactively supporting them with their HR strategies.

    Your role will be responsible for identifying additional revenue opportunities and driving customer growth, customer retention and advocacy for Ciphr's product and services, as well as increasing Ciphr's exposure and penetration in the marketplace.

    Does this sound like you? Take a look below at what we can offer you when you join.

    Location:

    This role is primarily remote with occasional travel to the office for team meetings and customer visits. We require flexibility with regards to adhoc travel both to our Reading office and to customer sites.

    On a day-to-day basis of a Customer Success Account Manager, this is what you can expect:

    • Nurture and develop the relationship with customers to create customer advocacy of Ciphr's products and services
    • Have proactive engagement with our customers to demonstrate, and ensure they experience the value of our products, services and expertise
    • Be a partner to our customer, to anticipate and recognise change within a customer's business, identifying upsell opportunities to generate additional revenue
    • Manage the end to end sales process of any opportunities identified, ensuring expectations are managed proactively through timely and effective communication
    • Build deep and strategic relationships across multiple departments and stakeholder contacts to increase exposure, identify opportunities and grow the customers account
    • Be a subject matter expert in our products and services, ensuring knowledge is kept up to as these evolve.

    If you join us, you will see that we provide fantastic benefits and support. Some of our perks include:

    • 30 days annual leave, plus bank holidays
    • Family National Trust Membership
    • Birthday day off
    • Religious holiday swap
    • Family forming support - e.g., time off for family forming appointments or to support your partner
    • Enhanced maternity and paternity leave
    • Cycle to work scheme
    • Pension
    • Health cash plan
    • Life assurance
    • Technology/home improvements Loans
    • Perks at Work – access to exclusive discounts, cinema tickets, etc.
    • Regular training
    • £1,500 employee referral scheme
    • Medical Cover and Dental cover (after 6 months' service)
    • Income Protection insurance (after 12 months' service)
    • Free mortgage advice

    If you have the following skills, you may be a perfect fit:

    • Strong negotiation skills
    • Good at building relationships
    • An influencing ability
    • A high level of inter-personal skills
    • The ability to build strategic relationships at the highest levels
    • Confidence and be action orientated
    • Exhibit a proactive work ethic
    • Provide effective communication to all stakeholders in the business
    • Actively share knowledge with others
    • Work collaboratively with other colleagues, but capable of working independently
    • Maintain positive outlook under pressure
    • Have a passion for improvement and embraces change

    About Ciphr:

    Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions.

    Ciphr's integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.

    Ciphr is all about people. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us

  • Get Staffed Online Recruitment

    Management Accountant

    5 days ago

    Get Staffed Online Recruitment Reading, United Kingdom Full time

    Management Accountant · ACCA / CIMA Qualified (or late stages of qualification) · £45,000 (Negotiable, dependent on experience) · Monday to Friday; 09:00 - 17:00; Hybrid · Hurst, Berkshire; Must have own transport/driver's licence · Our client is a leading purchaser of residentia ...

  • Roc Search Limited

    Management Accountant

    1 week ago

    Roc Search Limited Reading, United Kingdom

    **Management Accountant - Reading** · Roc Search is a leading IT and Engineering recruitment consultancy, with offices in Europe and the USA. · We have the opportunity for a Management Accountant to join our busy, vibrant Reading HQ, working alongside our Finance team and support ...

  • Savant Recruitment

    Management Accountant

    1 week ago

    Savant Recruitment Reading, United Kingdom

    **Management Accountant** · This is an opportunity to work with an SME business who will offer a very broad range of responsibilities covering all aspects of management accounting and financial analysis as well as some financial accounting responsibility too. · **They offer;** · ...

  • Reading Industrial Pertemps

    Accounts Manager

    1 week ago

    Reading Industrial Pertemps Reading, United Kingdom

    **Accounts Manager** · Pertemps Reading are looking for an **Accounts Manager** to work with an Alternative Design company based in Reading. · **As an Accounts Manager, you will be responsible for**: · - Establishing and enforcing proper accounting methods, policies and principle ...

  • In2 Consult

    Management Accountant

    2 days ago

    In2 Consult Reading, United Kingdom

    **IN2 Consult - Management Accountant - Qualified (ACCA or CIMA) - £50,000 to £60,000 + annual bonus - Reading - Full-time, Permanent - 2 or 3 days a week in the office - Production of month end management accounts, 4 entities across Europe.** · IN2 Consult is supporting a high g ...

  • Penguin Recruitment Ltd

    Account Manager It

    6 days ago

    Penguin Recruitment Ltd Berkshire, United Kingdom

    **Account Manager (Field based)** · **£40,000 + £5,000 car allowance + OTE £60k (uncapped commission)** · My client is a Managed Service Provider of IT Solutions within the Education sector and due to further expansion they now require a Field Service Account Manager to join thei ...

  • Penguin Recruitment Ltd

    Account Manager

    4 days ago

    Penguin Recruitment Ltd Berkshire, United Kingdom

    **Account Manager -Berkshire** · **Hybrid based** · **£30000-£ OTE £60,000-£75,000 + Benefits** · Leading End User Solution Provider are looking for 2 Account Managers with experience working for an IT Reseller within the private sector selling hardware/software technology from l ...

  • In2 Consult

    Management Accountant

    2 days ago

    In2 Consult Reading, United Kingdom

    **IN2 Consult · - Finalist/Newly Qualified Management Accountant · - Basingstoke · - £45,000-£50,000- Hybrid - Full-time, Permanent - Month end, Prepayments, Accruals, Journal posting, Balance sheet reconciliations.** · IN2 Consult are supporting one of our core FTSE 100 clients ...

  • TALENTTECH RECRUITMENT LTD

    Account Manager

    1 week ago

    TALENTTECH RECRUITMENT LTD Reading, United Kingdom

    **Account Manager** · **Compliance SaaS solutions** · **Office based in Reading 2-3 days per week** · **£60,000-£70,000 Basic Salary OTE double uncapped, Car Allowance** · - Superb opportunity for someone with previous experience selling software or SaaS solutions in an account m ...

  • Reed Talent Solutions

    Account Manager

    1 week ago

    Reed Talent Solutions Reading, United Kingdom

    Angard Staffing, established by REED in 2011, is the dedicated recruitment partner for Royal Mail and is part of the Royal Mail Group. · We supply flexible staffing solutions to meet Royal Mail's demands throughout the year, offering workers a mix of assignments across the whole ...

  • Orka Financial

    Management Accountant

    4 days ago

    Orka Financial Reading, United Kingdom

    Orka Financial is recruiting for an Management Accountant based in Reading, the position reports into the Senior Management Accountant supporting an ambitious-finance team, the role would suit an ACCA/CIMA studier who is looking to begin an accounting careerwithin a leading globa ...

  • Huntress

    Management Accountant

    1 week ago

    Huntress Reading, United Kingdom

    **Title**: Management Accountant · **Salary**: £27,000 - £30,000 · **Contract type**: Permanent · **Start Date**: ASAP · **Location**: Reading · My client is looking for a Management Accountant to join a growing finance team on a permanent basis. · **Responsibilities**: · - Suppo ...

  • CMA Recruitment Group

    Management Accountant

    1 week ago

    CMA Recruitment Group Reading, United Kingdom

    CMA Recruitment Group are working on an exclusive basis with a multinational PE backed entity with ambitious growth plans.They are currently recruiting for a Management Accountant to join the team following a period of change and expansion. · This opportunity will suit a versatil ...

  • Orka Financial

    Accounting Manager

    1 week ago

    Orka Financial Reading, United Kingdom

    **Responsibilities**: · - Responsible for the Accounts function (team of approximately 12 reports), ensuring that monthly invoicing and trading results are completed accurately and timely. · - Day to day management and support of the Accounts team. · - Manage relationships with o ...

  • Marks Sattin recruitment

    Management Accountant

    4 days ago

    Marks Sattin recruitment Reading, United Kingdom

    An innovative business based in Reading are looking for a Management Accountant to join their busy team to assist the finance department. They are a holding company for top brands in the food and hospitality industry providing outstanding catering services.They're passionate abou ...

  • Sheridan Maine South

    Management Accountant

    1 week ago

    Sheridan Maine South Reading, United Kingdom

    A new opportunity has arisen for a Management Accountant to join a global services business based in Reading. · Working within a busy finance department, the role will encompass a wide range of tasks including: · - Posting journals · - Producing trial balance · - Review balance s ...

  • Henry Nicholas Associates

    Account Manager

    1 week ago

    Henry Nicholas Associates Reading, United Kingdom

    This Account manager position manages a range of projects and campaigns within the tech industry. · The experience we need. · - At least two years' agency experience, ideally with B2B experience · - The ability to work effectively independently as well as in a team · - The abilit ...

  • Wade Macdonald

    Assistant Manager Management Accounting

    6 days ago

    Wade Macdonald Reading, United Kingdom

    **Assistant Manager (Management Accounting) - Hybrid from Reading - Circa £55,000 + Benefits** · Wade Macdonald are working with a fantastic organisation based in Reading town centre, with the recruitment of Team Leaders within their Finance function. · **Reporting directly to a ...

  • Gleeson Recruitment Group

    Temporary Management Accountant

    1 week ago

    Gleeson Recruitment Group Berkshire, United Kingdom

    **Management Accountant - 4 month interim role** · **Based in Slough - 4 days in the office, 1 day at home** · **£300 per day plus holiday** · **Modern Offices - free parking - and very close to nearby public transport links (Train and Bus)** · Are you available at short notice a ...

  • Orka Financial

    Senior Management Accountant

    4 days ago

    Orka Financial Reading, United Kingdom

    Our client is a growing multisite business seeking to hire a Senior Management Accountant. The role will manage one report and be responsible for producing management accounts, forecasts and budgets for Central Overhead Functions · - Ensuring timely and accurate completion of mon ...