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    Menswear Department Manager - Birmingham, United Kingdom - Selfridges

    Default job background
    Restaurants / Food Service
    Description

    As a Department Manager, your main responsibilities will include:

    • Overseeing the own brand and concession department, developing strategies based on market trends and competitor analysis
    • Collaborating with the Concession Manager to set improvement targets and support the concession businesses in your department
    • Motivating the team to achieve sales targets through product knowledge and excellent customer service
    • Providing feedback, coaching, and creating development plans for team members
    • Using feedback to make informed decisions and continuously improve department performance
    • Ensuring compliance with trading standards, health, and safety regulations
    • Managing stock loss and training team members to minimize losses
    • Working with the Visual Merchandising and Buying & Merchandising teams to enhance visual presentation and stock levels
    • Maintaining high standards through daily floor walks and checks

    Key qualifications and traits:

    • Strong commercial acumen and ability to achieve sales targets
    • Excellent relationship-building skills and collaborative attitude
    • Experience in customer-focused retail environments
    • Effective communication and leadership abilities
    • Adaptability and proactive mindset
    • Exemplifying core values and being a trustworthy colleague

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