- Overseeing the own brand and concession department, developing strategies based on market trends and competitor analysis
- Collaborating with the Concession Manager to set improvement targets and support the concession businesses in your department
- Motivating the team to achieve sales targets through product knowledge and excellent customer service
- Providing feedback, coaching, and creating development plans for team members
- Using feedback to make informed decisions and continuously improve department performance
- Ensuring compliance with trading standards, health, and safety regulations
- Managing stock loss and training team members to minimize losses
- Working with the Visual Merchandising and Buying & Merchandising teams to enhance visual presentation and stock levels
- Maintaining high standards through daily floor walks and checks
- Strong commercial acumen and ability to achieve sales targets
- Excellent relationship-building skills and collaborative attitude
- Experience in customer-focused retail environments
- Effective communication and leadership abilities
- Adaptability and proactive mindset
- Exemplifying core values and being a trustworthy colleague
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Menswear Department Manager - Birmingham, United Kingdom - Selfridges
Description
As a Department Manager, your main responsibilities will include:
Key qualifications and traits: