- Experience of managing flexible service delivery organisations.
- Worked within ITIL based framework, with experience of:
- Incident Management
- Problem Management
- Change Management
- Release Management
- Continuous Improvement
- Experience of monitoring service against agreed service levels
- Service Level Management skills
- Experience in reporting and analysing data to see trends
- Managing the tactical day to day running of a complex and operationally key Service team.
- Effectively leading, line managing and motivating the on-site and remote teams to ensure a culture of focus, delivery and professionalism within which each member understands their role, responsibilities and is enthused to deliver their best work.
- Work package management and governance;
- Reporting
- Resource profiling
- Forecasting
- Own, manage and maintain the Service Continuity Plan
- Chair BCWG
- Issue RoADS
- Review and update SCP at required intervals
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IT Operations Lead
2 days ago
RedCloud Technologies London, United Kingdom**About RedCloud** · In a $31tn FMCG market, with over 1 million manufacturers, 20m distributors and wholesalers and over 500m independent retailers, less than 3% of the B2B trading is currently done online. Our mission is to grow global online commerce for the world's small busi ...
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Operations Lead
1 week ago
Alo Yoga London, United Kingdom**WHY JOIN ALO?** · Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of ...
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Operations Lead
1 week ago
Synnovis London, United KingdomThe Immunophenotyping Laboratory would like to recruit an experienced, specialised Biomedical/Clinical Scientist registered with the HCPC to perform the role of Operations and Quality Lead in our dedicated Immunophenotyping team within the Southeast Haematological Malignancy Diag ...
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Operations Lead
17 hours ago
LAR Ventures Limited London, United KingdomLAR Ventures is seeking a Market Abuse Surveillance Operations Team Lead for a global Commodities trading company in London. · Working alongside the Global Head of Surveillance, you will create and monitor metrics such as MI, KPIs, and KRIs to enhance surveillance, across all are ...
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Operations Lead
1 week ago
Save the Children Farringdon, United KingdomSave the Children UK has an exciting opportunity for an **Operations Lead** to join our** Humanitarian Leadership Academy (HLA) **to have oversight and accountability of the HLA's Operations and enable high levels of operational efficiency with regards to contract and award manag ...
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Operations Lead
4 days ago
Phillips 66 London, United Kingdom. Phillips 66 & YOU - Together we can fuel the future · Basic Function · Phillips 66 EAME Commercial group is actively involved in the trading of crude oils and refined products in the UK and Europe as well as a range of paper derivative products such as swaps, futures and option ...
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Operational Lead
2 days ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomAn exciting opportunity has arisen within Moorfields for an experienced and exceptional individual to work alongside the multi-disciplinary senior management team. · We are looking for someone with excellent communication skills and the ability to be able to establish their credi ...
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Lead Operator
2 days ago
graze London, United Kingdom**about graze and the world we are part of** · At graze, our mission is to rewrite the snacking rulebook. We stand against the snack-stablishment and how unsatisfied it can make snackers feel. We want people to enjoy snacking again by eating delicious treats without worrying abou ...
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Operations Lead
1 week ago
Disney London, United KingdomOperations Lead · **Job ID** · **Location** · - London, United Kingdom · **Business** · Consumer Products Games & Publishing · **Date posted** · Apr. 09, 2024 · **Job Summary**: · This role supports Product Development Operations. The Operations Lead will partner with key interna ...
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Operations Lead
3 days ago
Synnovis London, United KingdomSynnovis' Biochemical Sciences Service, based at St Thomas' Hopsital, with a satellite service at the Denmark Hill site, is looking to appoint an Operations Lead - Mass Spectrometry, equivalent to Band 8a, to join our team. · This high impact role will enable you to support and c ...
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Operations Lead
1 week ago
Consumer Products Games & Publishing London, United KingdomThis role supports Product Development Operations. The Operations Lead will partner with key internal stakeholders including 3rd party commercialization, Franchise, Creative Design and Product Design to ensure the team is running efficiently and that ways of working and individua ...
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Lead Operator
1 week ago
graze London, United KingdomLocation: Hayes (on-site) · Our mission · We're snack pioneers. From inventive new ingredient combinations to bold new standards in sustainability, we never stop striving for tastier and healthier snacking. No compromises. We aim to be the most valuable snacking business by chall ...
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Operations Lead
1 day ago
Financial Times London, United Kingdom**The role** · We're looking for someone who will increase the efficiaency of existing processes and procedures and maintain constant communication with the team to ensure smooth operations of the charity. · This role will be required 3 days in the FT offices in St Paul's, and 2 ...
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Operational Lead
3 days ago
Moorfields Eye Hospital NHS Foundation Trust London, United KingdomLine management responsibility for multiple Heads of Department. Support the Heads of Department to monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and support line managers to work with the Human Resources (HR) team to address issues o ...
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Digital Operations Lead
17 hours ago
Sainsbury's London, United KingdomAt Sainsbury's we believe that the customer should be at the heart of everything we do which is why we have put Digital at the centre of our vision of being there for our customers whenever, wherever and however they want and of serving more of our customers more of the time. Wit ...
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Logistics Operations Lead
3 days ago
EOS London, United Kingdom**WHO WE ARE**: · EOS IT Solutions is a leading IT and global video collaboration company. We specialize in innovative IT and video conferencing solutions, which empower businesses and organizations throughout the world. With teams of qualified IT support engineers, EOS IT Soluti ...
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Digital Operations Lead
1 day ago
INEOS Automotive London, United Kingdom**INEOS Automotive - Grenadier - Built On Purpose** · **Story so far** · Since Sir Jim Ratcliffe announced Project Grenadier in 2017, our team at INEOS Automotive has grown rapidly. From a start-up to the scaled business we are now, we've hit some huge milestones along the way. D ...
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IT Operations Team Lead
1 day ago
Clarksons London, United Kingdom**Company Overview** · Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to ...
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CRM Operations Lead
1 week ago
albelli-Photobox Group London, United KingdomAre you a CRM lead who thrives in an e-commerce setting with people and project management experience? Then albelli and Photobox Group might just be looking for you · **About us** · We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, fr ...
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Strategy and Operations Lead
17 hours ago
ARIA London, United Kingdom**Strategy and Operations Lead** · **_ · **Salary**:_**_ c.£90,000_ · **_Bonus:_**_ Discretionary_ · **_Location: _**_Kings Cross, London (Tuesdays-Thursdays - in our office, Monday and Friday - your choice_) · **_Employment Type: _**_We plan for this role to be full-time, but we ...
Service and Operations Lead - United Kingdom - Cloudsecurityexpo
Description
Description
Service and Operations Lead
Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.
(add link to 'Leidos UK & EUROPE' text) Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working
(add link to 'Dynamic Working' text) Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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