Expanded Access to Medicine Senior Program Manager - Hayes, United Kingdom - Uniphar Group

Description

Role:

TheSenior Program Manager is responsible for managing the entire lifecycle of programs, ensuring their success, and overseeing theglobal managed access program. The role involves leading across-functional team, collaborating with internal teams, managingthird-party vendors, delivering on key performance indicators,mentoring EAP team members, and carrying out relevant GDP SOPs.Travel may be required due to the global nature of the role, whichwill be necessary to meet the business needs.

Responsibilities

• Entirelife-cycle program delivery from program award to closeout.
• Full accountability and responsibility forthe success of the program in accordance with global clientexpectations
• Be the primary point of contactfor global client companies with whom we partner for the provisionof their Exclusive Access Programs (Expanded Access and exclusivedistribution programs) and have overall accountability for programdelivery.
• Line management or mentorship for anyProgram Associate assigned to the team orProgram
• Lead a cross-functional program teamcomprising stakeholders across Uniphar Group for the design,implementation and delivery of EAPs.
• Upon awardof the program ensure all necessary contracts and agreements(Master Services Agreements, Statements of Work, Quality TechnicalAgreements, Data Processing Agreements, Safety Data ExchangeAgreements and others as required) are inplace.
• Take full accountability for thedeliverables and monitoring Key Performance Indicators committed tofor the assigned program.
• Onboard the client,their manufacturer and product(s) within the relevant Uniphar Groupcompanies.
• Be the advocate for assigned clientswithin Uniphar Group to ensure a best-in-class service is deliveredthroughout the program life cycle.
• Collaboratewith internal teams including regulatory, supply chain, quality andtechnical to ensure client requirements are implemented into theprogram in line with global regulatoryrequirements.
• Design, write and implementprogram specific-processes and be accountable for processes beingfollowed by the project team.
• Support with themanagement of third-party vendors in regards to program specificaspects, when a third party is required for client programs due tocountry regulatory requirements or clientrequest.
• Maintain communication with theclient, in line with the agreed program communication plan. Thiswill include weekly and monthly meetings and ad hoccommunication.
• Manage scope changes throughoutthe program by receiving and understanding a request from theclient, assessing contractual and operational implications andprogressing as required with support from the internalcross-functional team.
• Have accountability forall program reporting requirements, at a time and frequency asagreed with the client.
• Delivery of KeyPerformance Indicators, including budgetary targets, as well asaccount relationship developmentobjectives.
• Understand the client's plans forthe asset in the context of the drug development and launch processto be able to predict, plan and execute transitions within theprogram.
• Identify opportunities for developingnew business from existing clients with the Uniphar Groupcapabilities in mind.
• To adhere to the relevantSOPs as assigned within the QMS.
• Mentoring ofEAP team members to allow for personal development and teamknowledge sharing.
• As this is a global team,travel will be necessary to meet the businessneeds.

CandidateRequirements:

• Excellentcommunication skills - written and verbal - and experience ofmaking presentations to diverseaudiences
• Ability to think and planstrategically to achieve successful organisationaloutcomes
• Excellent project management skillswithin a portfolio of programs
• Clear analyticalskills and ability to plan ahead and supervise and supportoperations and people/agencies delivering projects at adistance
• Demonstrable analytical skills,forward-thinking, and ability to supervise and support. Operationsand people who are not direct reports and/or delivering projects ata distance
• Ability to make quick and cleardecisions
• Ability to make trade-offs whereappropriate and understand the impact on interrelatedareas
• Excellent planning skills to ensureeffective use of resources andbudget

UnipharBackground

Uniphar Group is arapidly expanding diversified healthcare services business with aglobal footprint and a proud heritage in Ireland. Since Unipharbecame a publicly listed company in 2019, the Group has grownorganically and through a series of strategic acquisitions, whichcontinue to strengthen Uniphar's international reach. With aworkforce of more than 3,000 spread across Ireland, United Kingdom,Mainland Europe, MENA and the USA, Uniphar is a trusted globalpartner to pharma and medtech manufacturers, working to improvepatient access to medicines and treatments around theworld.

Uniphar providesoutsourced and specialised services to its clients, leveraging thestrong relationships with 200+ of the world's best knownpharmaco-medical manufacturers across multiple geographies, enabledby our cutting-edge digital technology and our expert teams.Uniphar is organised into three key divisions: Uniphar Supply Chain& Retail, Uniphar Medtech and UnipharPharma

UnipharPharma

Pharma is a global divisionoperating across US, Europe, APAC and MENA, bringing a range ofpharma services to manufacturers across the product life cycle. Weleverage this platform to provide unlicensed medicines, ormedicines that are otherwise difficult to source. In addition, wecommercialise launch and established brands to HCPs on behalf ofpharmaceutical clients across the globe. The core to this divisionis providing equitable access to medicinesglobally.

Culture atUniphar

From our leadership teamand across all of our divisions, Uniphar lives and breathes fourkey culture pillars:

1.We have a People Firstapproach, we do the right thing and take a stand for ourpeople.

2.We foster a strong EntrepreneurialSpirit where Adaptability, Commitment & Resilience isembodied in our way of working.

3.We have aCommon Purpose that connects our diversified businesses andpeople.

4. Finally, Trust is at the heart of howwe operate.

Howwe'd like to work together

As weare a global team, there is flexibility to be based in one ofUniphar's offices or work from home. There may be a need for faceto face meetings in other locations, as needed. There may also someflexibility required in order to interact with colleagues orclients in their time zones (i.e. it's not a '9 to 5' type of job).In return, you will be joining an environment that understands howinter-twined work and life have become - and both the benefits andchallenges that brings - and therefore offers a flexible,progressive way of supporting it through our Hybrid Workingphilosophy.