Jobs
>
Cardiff

    Operations Manager in City - Pertemps Cardiff

    Default job background
    Full time
    Description

    Operations Manager
    38, ,000 Depending on Experience

    HYBRID
    Essential for this role is the experience of handling of property insurance claims


    I am looking for a talented and ambitious individual to take up an operations Manager position in a friendly and dedicated Domestic Adjusting team, based in the Cardiff/Bristol area.

    You will be expected to attend one of the offices (Cardiff) for one or two full days per week as a minimum.


    You will have the flexibility working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.


    Overview
    The dedicated domestic adjusting team generally handle claims up to 100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.

    Main Duties

    As the Operations Manager your role involves driving performance and ensuring your team of loss adjusters and their designated technical support, continue to deliver the highest levels of customer care alongside quality and service for our Insurer clients.

    You will also ensure the team receive the level of support to enable them to meet the standards expected and to realise their own ambitions and career objectives.

    " Mentoring, training and development of all direct reports
    " Ensuring your team meet their targets for client service, technical reporting and quality.
    " Promotion and delivery of our goal of making claims easy for everyone.
    " Understand the importance of excellent customer care, aligned to the identification of vulnerable customers, and the importance of the application of the Consumer Duty Act 2023, and deliver that with your team.
    " Meeting the financial targets set for your team, and understanding how you can influence the financial outcomes.
    " Completing progressive performance meetings for your team
    " Liaison with insurer clients as required and understanding their bespoke requirements.
    " Building effective working relationships with internal customers and suppliers as required

    Skills Essential for this role
    " Have experience in the handling of property insurance claims.
    " The desire and ability to deliver excellent customer service.
    " Proven management skills, and the confidence to lead a high performing team dealing with complex claims.
    " Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
    " Strong organisational skills and the ability to prioritise your workload under pressure.
    " A proven track record in managing a high performing team and delivering excellent service and results will be an advantage, however we will support you every step of the way, providing first class training to assist you in meeting your full potential.

    Benefits
    " Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential to qualify for this)
    " The opportunity to work flexibly, whether from office and/or home
    " Healthcare scheme
    " 25 days annual leave
    " A Self Invested Personal Pension Scheme
    " Discounts on various products and services
    " Employee assistance programme for employee wellbeing
    " Life assurance
    " Group Income Protection
    " Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app.

    Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.


    If you are interested, please click APPLY.

  • Chase Taylor recruitment

    Operations Manager

    2 weeks ago


    Chase Taylor recruitment Cardiff, United Kingdom

    We are working with a successful home improvement company based in South Wales who are recruiting for an experienced Operations Manager to oversee installations projects from cradle to grave. Our client has built an excellent reputation, specialising inhigh end domestic home impr ...

  • Just Life Sciences

    Operations Manager

    2 weeks ago


    Just Life Sciences Cardiff, United Kingdom

    **Just Life Sciences** are seeking an Operations Manager who has worked ideally with the Pharma sector. · Your duties · To manage, lead and develop the activities of the Project Specialists, Label · Production Team, Production Team and Production scheduling. · - Oversee the Produ ...

  • Brook Street UK

    Operations Manager

    2 weeks ago


    Brook Street UK Cardiff, United Kingdom Full time

    Are you a confident team manager looking to progress your career in property claims? Are you a team leader with strong leadership skills, looking for your next step? · *Please note that property claims experience and management experience are essential* · Location: hybrid (must b ...


  • Network Rail Cardiff, United Kingdom

    Brief Description · You will manage the safe and effective delivery of Route Engineering Access plans through all aspects of pre, real time and post possession delivery and associated activities, minimising Route exposure to Schedule 8. You will lead the first response and subseq ...


  • Cardiff University Cardiff, United Kingdom

    Advert · Widening Participation Operations Manager · The Widening Participation and Outreach team are seeking to appoint a Widening Participation Operations Manager to lead and manage the operations of projects within the Widening Participation and Outreach team. · The post holde ...

  • Rockfield Specialist Recruitment

    Operations Manager

    2 weeks ago


    Rockfield Specialist Recruitment Weston-super-Mare, United Kingdom

    **Operations Manager** · Based: Weston Super Mare · **Salary**: £65,000 to £80,000 · Benefits: Pension, bonus · Our client is a well-established, progressive, and growing Engineering and Manufacturing business delivering valuable services in partnership with some of the World's l ...

  • Inspired Education

    Operations Manager

    2 weeks ago


    Inspired Education Crickhowell, United Kingdom

    **ROLE SUMMARY**: · Inspired students benefit from this unique global connectivity, in schools that are anchored in their local community. With a holistic curriculum focus on the three pillars of academic excellence, sport and performing arts, the unique individuality of every st ...

  • Ocado Group

    Operations Manager

    1 week ago


    Ocado Group Bristol, United Kingdom

    ** · **About us** · ***About the role** · We are excited to announce that we have a fantastic opportunity for an Operations Manager at our CFC Bristol site. Operations Managers lead the business unit teams in successfully operating and optimising Ocado's platforms to deliver maxi ...

  • Holly Hedge Animal Sanctuary

    Operations Manager

    1 week ago


    Holly Hedge Animal Sanctuary Bristol, United Kingdom Full time

    We are looking for a tenacious and dependable Operations Manager to ensure the smooth runningof the Sanctuary, whilst also achieving our strategic goals and meeting the needs of our animals,staff, volunteers and visitors . · Salary: Circa £35,000 per annum dependent upon experien ...

  • Hunter Selection

    Operations Manager

    3 days ago


    Hunter Selection Bristol, United Kingdom

    Operations Manager - Bristol · £45,000 - £55,000 · 20 days holiday + Banks increasing with service - Company Pension Scheme - Employee Benefit Programme · A new and exciting opportunity has arisen for a Operations Manager to join an renowned UK wide Manufacturing and Distributio ...

  • Big Sky Additions Ltd

    Operations Manager

    3 weeks ago


    Big Sky Additions Ltd Brandon, United Kingdom

    Successful manufacturing business situated in Brandon is looking to appoint an Operations Manager. You will oversee the production process, coordinating all production activities and operations for 2 sites. Your main duties will consist of the following: · - Accurately plan and d ...

  • Next Energy Solutions Ltd

    Operations Manager

    1 week ago


    Next Energy Solutions Ltd Oldbury, United Kingdom Full time

    Who are we? · Since 2016, Next Energy has been transforming homes across the UK. We've established ourselves as a trusted partner for local authorities, housing associations home-owners and energy companies. We make domestic properties more energy-efficient through the installati ...

  • RT Consulting

    Operations Manager

    2 weeks ago


    RT Consulting Bristol, United Kingdom Full time

    RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key sectors, including Defence, Local & Central Government, Policing and Transport. · Our Associates are challenged to bring expert knowledge and creativity to our programmes in order ...

  • Aspens South West

    Operations Manager

    3 weeks ago


    Aspens South West Bridgwater, United Kingdom

    As one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless. · This role is: · - 40 hours per week · - 52 weeks per year · - £45,000-£50,000 per annum · - Including Compan ...

  • AIRMEC (H2O) LIMITED

    Operations Manager

    2 weeks ago


    AIRMEC (H2O) LIMITED Bristol, United Kingdom

    **Operations Manager** · Airmec Essential Services is one of the Uk's leading air and water treatment specialists. Operating on a national basis we are continuing to grow and are looking for key people to joinour journey. · Reporting to the Operations Director this role will incl ...

  • DG Partnership Ltd

    Operations Manager

    3 weeks ago


    DG Partnership Ltd Bristol, United Kingdom

    **Operations Manager - £14,560 (£25,480 FTE) + Benefits - Bristol** · **The Role · Do you have a NVQ Level 3 qualification in Play Work, Early Years or equivalent? Are you able to create fun, interactive and developing activities for children? If so, we are looking for you. · We ...

  • Hargreaves Lansdown plc

    Operations Manager

    1 week ago


    Hargreaves Lansdown plc Bristol, United Kingdom

    **Excited to grow your career?** · **Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.** · **About the role** · As an Operations Manager you will lead, coach, motivate a ...

  • Reed Talent Solutions

    Operations Manager

    2 weeks ago


    Reed Talent Solutions Bristol, United Kingdom

    **Job summary** · At Defence Equipment and Support (DE&S) and the Submarine Delivery Agency (SDA), we're here to ensure the UK military is equipped, supported, and connected, as they protect life at home and overseas. We manage a vast range of complex projects to buy, supportand ...

  • Mando Solutions Ltd

    Operations Manager

    2 weeks ago


    Mando Solutions Ltd Caldicot, United Kingdom Full time

    Mando Solutions are excited to represent a civil engineering business based in the Caldicot area. Due to increase in works and growth strategies they are looking to employ a experience contracts manager. · Working with and supporting the general manager during a period of growth ...

  • Aspens South West

    Operations Manager

    3 weeks ago


    Aspens South West Bristol, United Kingdom

    As one of the UK's fastest growing independent businesses you'll be joining a company where people are at our core and the opportunity to develop your career is endless. · This role is: · - 40 hours per week · - 52 weeks per year · - £50,000-£55,000 per annum · - Including Compan ...