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    Claims Adjuster - London, United Kingdom - AIG

    AIG
    AIG London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Join us as a Claims Adjuster to grow your experience in handling complex claims.

    Make your mark in Claims

    Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

    How you will create an impact:

    • Financial Lines Claims Adjuster, to deal with a mixed case load of financial lines claims
    • The role will be client facing and in addition to coverage, legal liability and quantum analysis, will include interaction with brokers, insureds, external providers and internal stakeholders.
    • Able to handle and investigate all claims in accordance with company standards and procedures and demonstrate accurate and timely reserving.
    • Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).
    • Support to the Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
    • Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company' internal requirements.
    • Foster good relationships with internal and external customers and drive excellent customer service.

    What we're looking for:

    • Candidates will have a successful track record in Financial Lines Claims
    • Detailed working knowledge of the legal and regulatory environment within which such claims are handled.
    • A legal qualification or an experienced financial lines claims adjuster or litigator and possess a deep knowledge of commercial and civil law.
    • Strong judgement with ability to make sound decisions.
    • Excellent written and verbal communicator.
    • Articulate and confident in a meeting/presentation environment.
    • Strong negotiation skills and an ability to engage with claimants in a succinct and coherent manner.
    • Self-motivated, proactive team member, while taking individual responsibility for an allocated case load.

    #LI-AIG

    Enjoy benefits that take care of what matters

    At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

    Reimagining insurance to make a bigger difference to the world

    American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

    Welcome to a culture of belonging

    We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

    AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    Functional Area:

    CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
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