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    Customer Support SpecialistCustomer Support Specialist - Leeds, United Kingdom - ARC Building Solutions Ltd

    ARC Building Solutions Ltd
    ARC Building Solutions Ltd Leeds, United Kingdom

    2 weeks ago

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    Description

    Job Description:

    Job information Customer Support Specialist from the Company ARC Building Solutions Ltd , this latest Customer Support Specialist job vacancy is located in the city Hybrid work in Leeds LS located in the country United Kingdom .

    This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time.


    Job Responsibility:
    We are currently recruiting for a Customer Support Specialist to expand the Customer Support Team.
    You will be part of the team responsible for the sales ordering process. Following successful training and management agreement, this role may be considered to work within the companies hybrid working policy.


    Key responsibilities:

    • Promote and drive a high class customer service experience to both internal and external customers
    • Action incoming sales and enquiries via telephone and email
    • Process sales orders in a timely and accurate manner
    • Identify and action opportunities to maximise sales
    • Book and despatch pallet orders
    • Assist customers with proof of deliveries or help resolve outstanding invoice queries
    • Scan and file sales orders and related documents
    • Assist with general enquiries
    • Maintain a safe, tidy, and clean place of work for you, employees, and visitors in line with the Company health and safety policy
    Key knowledge, skills & experience:

    • Previous experience working within a customer focused environment
    • Clear, professional, confident telephone manner
    • IT literate in Microsoft Office, Word, Excel
    • Factory Master experience would be advantageous
    . Experience working within a manufacturing industry is desired but not essential

    • A flexible, dynamic approach to work and workload prioritisation in a fast-moving office environment
    • Proven ability to build effective relationships
    • Ability to respond positively to changing demands with a positive can-do approach
    • Good communication skills with the ability to communicate both verbal and written
    • High level of accuracy
    • Excellent organisational skills
    • Self-motivated with the ability to work unsupervised and plan workload
    • Ability to solve sometimes complex queries
    • Team player and quick to learn new skills
    • Previous experience working within service level agreements
    Structured progression plan available within the department.

    Job Types:
    Full-time, Permanent

    Pay:
    From £25,745.53 per year


    Benefits:
    Company events
    Company pension
    Free parking
    On-site parking


    Schedule:
    ~8 hour shift
    ~ Day shift


    Supplemental pay types:
    ~ Bonus scheme


    Ability to commute/relocate:
    ~ Leeds LS27 7JZ:
    reliably commute or plan to relocate before starting work (required)


    Experience:
    Administrative: 1 year (required)

    Administrative Customer Support: 1 year (required)

    Work Location:
    In person

    Application deadline: 17/05/2024


    Keywords :
    Leeds jobs


    Closed Date :
    #J-18808-Ljbffr
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