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    Complaints Senior Lead - London, United Kingdom - Lewisham and Greenwich NHS Trust

    Lewisham and Greenwich NHS Trust
    Lewisham and Greenwich NHS Trust London, United Kingdom

    3 weeks ago

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    Description

    We are seeking a highly experienced and qualified Anaesthetic Nurse / Practitioner / ODP with a post registration anaesthetic qualification to join our fantastic team at Lewisham Hospital.


    Management and leadership of anaesthetic nursing / practitioners / ODP team, you will be expected to work collaboratively with the Anaesthetists.

    Responsible for staff rostering, training and development including PDR's as well as contributing to policies and actively participate in all governance activities including investigating medicines incidents.

    Our people are our greatest asset.

    Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement.

    We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

    ~ Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

    ~ Improving the experience of staff with disability

    ~ Improving the EDI literacy and confidence of trust staff through training and development

    ~ To maintain accurate and legible records of all clinical and legal documentation with regard to Statutory and Trust policies.

    To assess, develop, implement and evaluate programmes of care within the acute and community setting


    Be aware of, understand, and act upon the Divisional Business Plan, with particular reference to Anaesthetic care of the patient in order to participate in the re-formulation of nursing/midwifery aspects of the plan.

    When required, investigate the aspects of incidents/complaints and initiate corrective action.
    oKnowledge of quality standards

    Evidence of experience within operational management in an acute hospital setting in a senior nurse/ODP/midwife role
    Effective leadership skills and an understanding of leadership and change management practice
    oAbility to conduct own project successfully

    oChange management

    personal Qualities
    oOpen, participative, dynamic and supportive leadership with a flexible management style
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