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    Risk & Compliance Manager (Motor Insurance) - London, United Kingdom - Marshmallow

    Marshmallow
    Marshmallow London, United Kingdom

    2 weeks ago

    Default job background
    Description

    About Marshmallow

    We established Marshmallow upon discovering the unfairness of insurance prices for newcomers to the UK. The industry neglects this group, making it challenging to price their policies accurately. We noticed a gap and decided to approach things differently. Our goal is to support those who stand out. To date, we've assisted thousands of individuals in securing more equitable car insurance deals. Through technology, we cater to individuals often overlooked by financial entities, addressing critical issues for those in need. We recognize the existence of numerous marginalized customers facing unique challenges unbeknownst to most companies. We envision our future in aiding these individuals by understanding their journeys and shaping our company to meet their requirements. Evidence suggests a demand for a company like ours; earlier this year, we achieved profitability, marking a significant milestone. However, the real excitement lies in the fact that we're just scratching the surface on what's possible.

    How We Operate

    We take pride in the vibrant culture we've fostered at Marshmallow. Progress is our driving force, understanding that significant milestones stem from numerous smaller achievements. We encourage teamwork, idea sharing, and collaboration to solve challenges collectively. Embracing risk, creativity, and relentless experimentation, we strive to meet customer needs without playing the blame game when things don't go as planned. Our approach advocates for individuals at all levels to take ownership of their tasks boldly and challenge the status quo. Everyone has a voice and can make a noteworthy impact. Clear direction facilitates autonomy and ownership, underscoring the importance of meticulous planning biannually to establish cohesive goals and objectives that trickle down the organization. To enhance alignment across functions, most of our efforts are segmented into four tribes: Acquisition, Retention, Claims, and Pricing, Underwriting & Fraud. Each tribe consists of several teams working collaboratively to deliver exceptional results. The forthcoming challenges excite us, necessitating additional support to tackle them. If you feel a connection to Marshmallow's culture, delve into our handbook or blog to learn more.

    The Compliance Team

    Our Compliance team focuses on refining other teams' concepts, ensuring alignment with regulatory standards while safeguarding and respecting customers. We aim to instill a collaborative compliance culture, partnering with all departments to deliver compliant products, valuable counsel, and robust oversight. We seek a seasoned Compliance Manager with insurance industry experience to join our team. As the Compliance Manager, you will work under the Head of Compliance, executing the Compliance Monitoring Plan and offering compliance guidance.

    What You'll Be Doing

    • Execute the Compliance Monitoring Plan, producing regular and ad-hoc monitoring reports on essential compliance risks and the efficiency of the business' control framework
    • Manage the incident reporting process to ensure regulatory breaches are acknowledged by the Head of Compliance and the business, assisting in incident resolution
    • Develop and implement compliance training programs to educate employees on their compliance obligations, including relevant FCA rules and regulations
    • Aid the business in fulfilling regulatory Consumer Duty requirements and upholding adherence to senior managers and certification regime policies
    • Collaborate with the broader Compliance function to implement and monitor the risk management framework and Compliance Plan
    • Establish, execute, and uphold compliance policies and procedures to mitigate regulatory risks and cultivate a compliance-oriented culture across the organization
    • Assist the Head of Compliance in collaborating with key business stakeholders to ensure overall compliance and adherence to essential policies and procedures
    • Develop and oversee data analytics to offer insights into critical risk and performance indicators

    Who You Are

    • Strong written and verbal communication skills, adept at report writing
    • Driven to surpass all targets and deadlines, with meticulous attention to detail and stellar organizational abilities
    • Collaborative and solutions-oriented mindset

    What We're Looking For From You

    • Background working within FCA-authorized insurance firms
    • Proficient understanding of compliance frameworks and risk management models
    • Experience in data analysis and reporting on Compliance key risk indicators

    Perks of the Job

    • Flexible working - Spend a couple of days a week at our collaborative London office with your team
    • Competitive bonus scheme - tailored to acknowledge and reward high performance
    • Flexible benefits budget - £50 per month allocation through a Ben Mastercard for personalized spending
    • Sabbatical Leave - A fully paid 4-week sabbatical after four years with us
    • Work From Anywhere - Four weeks allocated for remote work, no office presence required
    • Mental wellbeing support - Access to therapy and mental health sessions through Oliva
    • Learning and development - Personal budgets for books and training, plus two days annually for skill enhancement
    • Private healthcare - Enjoy Vitality benefits like discounted gym memberships and smartwatch savings
    • Medical cash plan - Assistance with dental, optical, physio costs, and more
    • Tech scheme - Access the latest tech at discounted rates

    In addition to 33 days of holiday, a pension plan, a cycle to work scheme, monthly team gatherings, and company-wide social events, we offer Our Process broken down into three phases: Initial call with Sophie Tucker (TA Specialist, 30 mins), a take-home task presentation, a skill-based interview with our Head of MFSL Compliance (1 hour), and a culture interview to assess alignment with our processes and values (1 hour). While we won't provide individual feedback due to the volume of applications received, we'll notify you if you progress to an interview. Background checks are mandatory to fulfill our FCA obligations; these include DBS checks and confirming the absence of ongoing legal proceedings. Consult our Talent Acquisition team for further clarification.

    Everyone Belongs at Marshmallow We strive to recruit individuals from diverse backgrounds, valuing passion and aptitude in achieving our corporate mission. We commit to unbiased and judgment-free recruitment, welcoming applicants from all walks of life irrespective of gender identity, race, ethnicity, sexual orientation, age, or background. Our goal is to develop an inclusive environment that empowers our team to excel, have fun, and feel a sense of belonging.

    Recruitment Privacy Policy Marshmallow prioritizes privacy; our Recruitment privacy notice elaborates on personal data processing. Refer to the notice for additional insights.

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