Jobs
>
Edinburgh

    Operations Assistant EDI - Edinburgh, United Kingdom - Signature Aviation

    Default job background
    Description

    Job Description Operations Assistant EDI Location Edinburgh :

    Customer Operations Assistant- VIP Aviation
    Edinburgh

    Salary starting from £26,000 depending on experience

    Are you looking for an opportunity that's a bit special and different? Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Customers?

    If you are professional and courteous, with the ability to provide a world class service we'd love to hear from you. Aviation & travel experience would be advantageous, but not essential.

    Role Info:

    Operations Assistant - Customer Service / Flight Support - VIP Aviation

    Edinburgh Airport

    Competitive Salary & Benefits Package

    Permanent - Full time

    Who we are:

    We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage dating back to 1879.

    Business and private aircraft customers land their aircraft with us and we do everything we can to deliver a truly exceptional service, we don't just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military, and commercial aircraft.

    We operate from more than 400 individual locations across North America, UK, Mainland Europe, and Asia.

    We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

    What you'll be doing:

    As Operations Assistant you will help coordinate the smooth running of our Edinburgh Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.

    You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers' aircraft, including towing and fuelling.

    As you might expect a longer list of duties is in the HR file, but we can discuss this at interview stage, along with salary, benefits and everything else about this brilliant role.

    About You:

    • First and foremost - you know what an excellent customer experience looks like and you know how to deliver this
    • Flexible - this is a multi-faceted role where you could be pouring drinks to approving an aircraft for boarding - No room for egos here
    • Willingness to learn new skills, with full training provided both in the office and outdoors on the 'ramp' with aircraft
    • Ability to work accurately under pressure in an operational environment
    • Excellent interpersonal skills
    • Valid and clean driving licence
    • IT Literate and proficiency in using Microsoft Office programmes - Word, Excel, PowerPoint etc.
    • You will be organised with a strong attention to detail
    • Additional languages would be an advantage
    • Previous experience with aviation, travel, luxury retail or hospitality would be advantageous
    • HGV License would be desirable, otherwise you will be trained on this


  • Signature Aviation Limited Edinburgh, United Kingdom £26,000

    Customer Operations Assistant- VIP Aviation Edinburgh · Salary starting from £26,000 depending on experience · Are you looking for an opportunity that's a bit special and different? Have you got the experience, expertise and aptitude to provide a 5 star experience to VIP Custo ...


  • Signature Aviation Edinburgh, United Kingdom

    **Customer Operations Assistant · - VIP Aviation**: · **Edinburgh**: · **Salary starting from £26,000 depending on experience** · **_Are you looking for an opportunity that's a bit special and different?_** Have you got the experience, expertise and aptitude to provide a 5 star e ...


  • Teamspirits Edinburgh Airport, United Kingdom

    EDI · **Duty Free Customer Service Assistant (French speakers Only)** · Location**: Edinburgh Airport** · Job Role**: Customer Service Assistant** · Requirements**: · - **Be able to work alcohol and cigarettes**: · - **Be fluent in speaking Mandarin alongside English** · **Shift ...


  • Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · **What you'll be doing** · The Surface Access CSA is responsible for supporting the operational framework and delivery of procedures by: · - Action all Standard Operating Procedures as outlined by EAL. · - Operate car park equipment including barriers, CCTV a ...


  • Edinburgh Airport Edinburgh, United Kingdom

    **About the team** · The Legal and Compliance team provide regulatory and compliance advice to the business on matters relating to Airfield Operations, Aviation Security Requirements, Data Protection and Legal and Contract matters. · The team works as four unique sub-teams. · **W ...

  • Bracey's Accountants

    Accounts Apprentice

    3 weeks ago


    Bracey's Accountants Edinburgh, United Kingdom

    **About us** · Why Bracey's? · We are here to produce the best accountants / consultants / staff / directors / people possible. We are here to give our staff the best training, the best opportunities, the best experiences that it's possible to give. If we can do this, we will con ...


  • Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · Working for Edinburgh Airport Services Ltd (EASL), you will work in the baggage hall preparing bags in the Early Bag Store until ready to be redistributed into the baggage system. · **What you'll be doing** · - Keeping an eye open for suspicious-looking bagga ...

  • Edinburgh Airport

    Sustainability Intern

    4 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the team** · The sustainability team is here to promote, improve, and deliver upon Edinburgh Airport's ambitious sustainability strategy. Collaborating with teams throughout the airport, we work to meet and exceed our commitments across the environmental, social, and gove ...

  • Edinburgh Airport

    Small Works Team

    3 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · The Small Works Handyperson/Decorator is a versatile and skilled professional responsible for performing a wide range of maintenance, repair, and decoration tasks on small-scale building services projects. This role requires a combination of practical skills, ...

  • Edinburgh Airport

    HR Administrator

    3 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · Reporting to the Head of HR, working as an integral member of the airport People team, you will be responsible for proactively supporting the People Team in the delivery of the people strategy for the airport. · If you have strong administration experience, g ...

  • Edinburgh Airport

    Small Works Team

    4 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · As a member of our newly created Small Works Team, you will be responsible for all plumbing aspects of capital project and reactive works around Edinburgh Airport. From office and toilet refurbs to passenger stairwell refreshing. You will be expected to meet ...

  • Edinburgh Airport

    Small Works Team

    3 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · The Small Works Joiner is a skilled craftsperson responsible for performing carpentry and joinery tasks on small-scale building services projects. This role requires a high level of expertise in woodworking, a strong attention to detail, and the ability to wo ...


  • Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · We are looking for an Internal Communications Executive to join our highly experienced Communications team. · Reporting to the Internal Communications Manager and working closely with the Chief Communications and Sustainability Officer, the Internal Communica ...

  • Edinburgh Airport

    Trainee Firefighter

    3 weeks ago


    Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · The Edinburgh Airport Fire and Rescue Service plays a vital role in ensuring the safety of our airport. · They are a group of highly skilled and experienced firefighters, trained to the highest possible standard who provide emergency support to passengers, th ...


  • Origin Fitness UK Edinburgh, United Kingdom

    Sales & Marketing Coordinator · **Company Overview** · We are an innovative, growing company working towards our vision of being the best commercial fitness equipment supplier in the UK. We are passionate about delivering the best customer experience and pride ourselves on buildi ...


  • Children 1st Edinburgh, United Kingdom

    **This is a fantastic opportunity for an Equality, Diversity, and Inclusion Lead to join our dynamic Charity to do work of worth and value supporting children and families.** · This role presents a unique opportunity to spearhead the development and execution of vital strategic p ...


  • University of Edinburgh Edinburgh, United Kingdom

    **This internship is only open to current University of Edinburgh PhD students who will be based in the UK for the duration of the internship.** · The intern will assist with the implementation of a number of recommendations designed to strengthen equality, diversity and inclusio ...

  • PPL Recruitment

    Invoice Clerk

    1 week ago


    PPL Recruitment Edinburgh, United Kingdom

    We are working with a leading motor services company in Edinburgh who are looking for a Invoice Clerk · **Your job responsibilities** · The Trainee Invoice Clerk role is a vital position within the overall operation, carrying key responsibilities. Some of the duties include: · - ...


  • Edinburgh Airport Edinburgh, United Kingdom

    **About the role** · We're looking for a professional and experienced Executive Assistant to provide comprehensive and confidential administration support to the Chief Commercial Officer(s) and the Heads of the commercial departments at Edinburgh Airport. · We're a busy team, fre ...

  • British Council

    Consultant

    2 weeks ago


    British Council Edinburgh, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £26,934- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Other- Pay band 7**Contract type**: · - Fixed Term**Length of employment**: · - 1 year**Type of role**: · - Education and Trainin ...