Jobs

    3rd Line Support Engineer - Oxford, United Kingdom - Red King Resourcing

    Red King Resourcing
    Red King Resourcing Oxford, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description

    Our client in the higher education sector is looking for an experienced Senior Systems Engineer to join their skilled team as a 3rd Line Support Engineer. In this role, you will be responsible for providing advanced technical support and troubleshooting for IT infrastructure, focusing on VMware and Azure technologies. Your passion for delivering top-notch service and driving continuous improvement will be key.

    Key Responsibilities:
    • Provide expert-level support for technical issues related to VMware and Azure
    • Troubleshoot and resolve escalated incidents with minimal impact on operations
    • Collaborate to design and optimize VMware and Azure solutions
    • Identify automation opportunities for infrastructure enhancement
    • Document procedures and best practices for knowledge sharing
    • Stay updated on emerging technologies and trends
    Key Skills:
    • Expertise in VMware vSphere, vCenter, and related products
    • Proficiency in Microsoft Azure services
    • Understanding of networking concepts and technologies
    • Strong troubleshooting and problem-solving skills
    • Excellent communication and interpersonal skills
    • Relevant certifications such as VMware Certified Professional (VCP) and Microsoft Certified: Azure Administrator Associate (AZ-104) are a plus

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