People Systems Lead - United Kingdom - First Central Services

Description

We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it's the people inside and outside our business that power us. They make us stand out, help us succeed. We're ambitious. We're growing. We've won awards.

We run on people power. Come and join us

We're looking for a People Systems Lead to join our People team. You'll be supporting the People Process & Change Manager in the ongoing improvement, administration, maintenance, and day to day running of the core Workday applications and will lead other change management initiatives across People, including project management and business analysis support.

Working flexibly, you'll spend most of your time working from home, with a couple of days a week spent in the office (so living close to Haywards Heath, West Sussex would be perfect). But of course, it's your choice - if you prefer to be in the office more - that's good with us too

You'll be the perfect person for us if:

• Thrive on being able to find a solution to technical system issues.
• Are highly organised and process driven.
• Have vast proven experience of configuring system modules and enjoy change management.
• Have extensive experience as a system administrator.
• Understand People systems (Workday HCM – desirable).
• Enjoy system implementations and post go-live support models

Making it happen. Together.

Job Responsibilities:

• Together with the People Process & Change Manager responsible for the execution of People systems changes ensuring it continually adapts to complement the current processes by:
• Pre-release – ensure clear understanding of the business case of what is proposed and assure that the requirements and solution deliver the same.
• Release – agree scope and deliverables. Assure the quality of development and testing, sign off live testing requirements and confirm deploy into Production.
• Post release – ensure any defects are resolved, and ongoing production monitoring are in place.
• Lead, design, test and implement technical system changes to deliver ongoing continuous improvements to the People pillar and business.
• Lead the gathering of information of change requests, and requirements from the wider People function liaising with the SMEs to gather the design of configuration changes.
• Support the People Process & Change Manager with the delivery of People projects with the help of 3rd party support and key stakeholders.
• Responsible for key administration changes within Workday, ensuring key system control and integrity is maintained and protected.
• Assist in the design and production of Workday reports, Business Processes, and Integrations
• Build effective working relationships and influence across all levels, fostering an open and collaborative culture.
• Challenging current practices, actively seeking to improve processes, whilst managing risk
• End user set-up and security maintenance, as required.
• Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.
• Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
• Produce ad-hoc reports and analysis for the People leadership team as required.
• Conduct any colleague management duties if required including:
• Delivering coaching and feedback to direct report to achieve KPI's and SLAs, and conducting regular performance reviews, including probationary reviews and annual appraisals as necessary.
• Deal with colleague issues including monitoring absence.
• Assist in the recruitment process where necessary.
• Any administrative duties required within the workday team.
• Any other ad-hoc duties as reasonably required.

General

• Ensure compliance with Company Policies, Values and guidelines and other relevant standards / regulations.

Job Specific Competencies :

Qualifications

• Degree in a business orientated field or equivalent or commensurate experience.

Experience

• Experience as an HR system administrator and / or HR change role.
• Experience of HR systems (Workday core, Learn, Recruitment & Talent – desirable).
• Experience of system implementations.
• Understanding of Business Objects.
• Previous experience in a Financial Services environment is desirable.

Skills

• Proficient in Microsoft applications, especially Excel.
• Strong mathematical, analytical, and organization skills.
• Excellent communication skills, both verbal and written.
• Good leadership, mentoring and coaching skills.
• Strong analytical skills and ability to drive process improvement, based up on analysis of data.
• Work effectively under pressure and think clearly and logically in challenging situations.
• Strong attention to detail.
• Previous experience of Workday is essential.

Behaviors

• Results driven with a constant eye on the detail but understand the audience.
• Acts as a role model and motivates other.
• Empathetic approach to leadership with an ability to get the best out of a wide range of stakeholders.
• Ability to lead and influence.
• A driven attitude to deliver controlled change and rapidly overcome obstacles.
• An agile approach to project management and able to rapidly react to changes in business priorities to take advantage of emerging business and customer opportunities.
• Business and Commercial understanding.
• Communications and influencing skills.
• Accountable and goal driven.
• Initiative and problem solving.
• Agility.

If this sounds like a great opportunity for you, then apply today and see what a brilliant place it is to work here at First Central

What can we do for you?

People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here .

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.

86% of people would recommend a friend to work at First Central

Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more

Flexible Bank Holidays

Eight flexible bank holidays; you can choose which festivals you observe

We're passionate about it. Everyone gets a paid day off annually to volunteer

Electric Car Scheme

Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing

Flexible Working

We're flexible; most roles let you mix office and home working. We work fluidly around core hours

Your Time in Need

Your Time in Need: five days' leave so you can deal with life stuff. We'll support you