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    Stakeholder Engagement and Client Manager - London, United Kingdom - SCS Railways

    SCS Railways
    SCS Railways London, United Kingdom

    2 weeks ago

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    Description

    The Stakeholder Engagement Manager is embedded within an area-based delivery team at either Euston, Old Oak Common or Hillingdon, and reports directly to the Consents and Engagement Area Manager (C&EAM) to ensure the needs of both the integrated project delivery team, the client and stakeholders are met.

    The Stakeholder Engagement Manager liaises between the project, HS2 Ltd and key stakeholders within a defined geographical area, proactively developing productive relationships that deliver benefits for all parties.

    This role is responsible for managing non-technical stakeholder interfaces and assists in compliance with project commitments and area-specific Undertakings and Assurances (U&As) - HS2's commitments to stakeholders - by working with the U&A Compliance Manager, HS2 and the area-based delivery team, in accordance with the HS2 Act and best practice.

    The Stakeholder Engagement Manager works alongside the Community Engagement Manager and supports the C&EAM in coordinating the input of consents specialists to ensure stakeholder relationships are effectively managed and that the area programme requirements are understood and delivered, providing a joined-up engagement function within the area-based delivery team.


    Flexible working:
    This might be part-time, remote working, or compressed hours for example.

    The Engagement Manager is embedded within an area-based delivery team and reports directly to the Senior Engagement Manager to ensure the needs of both the integrated project delivery team, the client and stakeholders are met.

    The Engagement Manager liaises between the project, HS2 Ltd and key stakeholders within a defined geographical area, proactively developing productive relationships that deliver benefits for all parties.

    This role is responsible for managing non-technical stakeholder interfaces and assists in compliance with project commitments and area-specific Undertakings and Assurances (U&As) - HS2's commitments to stakeholders - by working with the U&A Compliance Manager, HS2 and the area-based delivery team, in accordance with the HS2 Act and best practice.

    The Engagement Manager works alongside the Community Engagement Manager and supports the community engagement team in coordinating the input of consents specialists to ensure stakeholder relationships are effectively managed and that the area programme requirements are understood and delivered, providing a joined-up engagement function within the area-based delivery team.

    Promoting the delivery of HS2's Legacy Strategy and leading on social value and community investment initiatives, in conjunction with the Community Engagement and Social Sustainability teams.

    Detailed understanding of the construction industry or infrastructure projects.
    Understanding of, or ability to rapidly learn, the statutory process and planning requirements of the HS2 Act.

    Detailed understanding of, and ability to quickly and effectively identify, third party drivers to assist in relationship building, issue resolution and maximising value opportunities.

    Network orientated. Building opportunities for co-operation with other individuals and teams. Attention to detail, ability to pull critical information from available data and excellent written and presentation skills

    Development & implementation of the SCS Engagement Strategy, and of local stakeholder management plans, for key stakeholders within the area-based delivery team.

    Ensure the works are carried out in accordance with relevant U&As and other third party agreements and within specified timescales, including collaborating with others (eg other Main Works Civils Contractors etc.) Advising / briefing the wider project team / subcontractors on all relevant stakeholder matters including providing sufficient information on pertinent U&As or third party agreements and other stakeholder requirements.

    Working with stakeholders, the U&A Manager and the project team to ensure compliance with U&As and other contractual requirements including identifying when SCS obligations must be enacted, when the commitment is discharged, any required processes and how these activities affect the programme.

    Assist in the development of alternative methods or other solutions to stakeholder issues and compliance with project commitments, including U&As, to stakeholders, throughout the life of the project.

    Works collaboratively with the Community Engagement team to coordinate external communications, ensure consistency of information to stakeholders and the wider community, and provide support for community events.

    Liaison with HS2, other relevant HS2 Contractors and third parties within the defined area to support the service functions and other areas in delivering a consistent approach to deal with cross-area issues, deliverables and consenting bodies including sharing of best practices, innovation and continuous improvement.

    Promoting the pursuit of excellence in management of Stakeholder Interfaces, to ensure the process is effective and continuously improved.

    Strong and productive working relationships with all stakeholders within the assigned area and across the project team
    Maintain compliance with internal and HS2 processes to ensure project commitments are upheld
    Development of local Stakeholder engagement plans, coordinated with community engagement plans, and implementation to create strong and productive relationships with those stakeholders
    Provide input to the contract programme to ensure stakeholder requirements and constraints are correctly identified on the programme
    Provide input to costs to ensure stakeholder requirements and constraints are correctly considered, and relevant allowances are made
    Project management expertise
    The role will work on the HS2 project. HS2 is the UK's new high speed rail network. The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. You'll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador).
    Your personal and professional development is important to us.

    To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity.

    Please note, all responses are anonymous and we will not share any of your data with other parties.

    All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2.

    It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use", OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture 's operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project.

    Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.

    We are an equal opportunity employer and value diversity at our company.

    We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    SCS Railways is a Disability Confident Leader.

    We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities.


    Please see the disability confident commitments:
    A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities
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