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    Warranty Customer Co-ordinator - Corby, United Kingdom - MEM Recruitment

    MEM Recruitment
    MEM Recruitment Corby, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    MEM Northampton is recruiting a Warranty Customer Co-ordinator to join our team(s) based in Corby, Northamptonshire.

    Responsibilities:

    • Answering customer query
    • Confirming pick up / repair day for the customer of their vehicle
    • Chasing up the site to ensure that the cars are repaired in a satisfactory timeline for customers
    • Ensure customers have a positive experience during the whole vehicle repair process
    • Managing the warranties provided by a company or organization

    To be successful, you'll bring some of the following experience with you:

    • Previous customer service experience
    • Need to be fluent in English
    • Computer literate
    • Able to deal with difficult, often unhappy customers
    Shift Patterns:

    Monday to Friday 8:30-5pm with 1 in 3 Saturdays (same time).

    A day off will be given either Thursday or Friday when working the Saturday.



    4 on / 4 off 8am - 8pm

    As of 28th May Monday to Friday 8:30-5pm with 1 in 3 Saturdays (same time).

    A day off will be given either Thursday or Friday when working the Saturday.


    Salary:
    £13.58 Per Hour


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