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    Windows IT Support Analyst - Rotherham, South Yorkshire, United Kingdom - Exemplar Health Care

    Exemplar Health Care
    Exemplar Health Care Rotherham, South Yorkshire, United Kingdom

    1 month ago

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    Description
    IT Support Technician
    When registering to this job board you will be redirected to the online application form. IT Support Technician 2nd Line

    Position:
    IT Support Technician 2nd Line

    Contract type:
    Permanent, full time

    This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across our rapidly growing organisation.

    As an IT Support Technician 2nd Line with Exemplar Health Care, youll take ownership of various incidents to perform a technical diagnosis and achieve a resolution, both remotely and on-site.

    Based in Rotherham, this role also requires occasional travel to multiple offices and will form part of an out of hours on-call rota.

    About Exemplar Health Care
    Exemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.

    We have 51care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities.

    As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.

    This role will play a major part in ensuring the smooth running of the IT infrastructure across the business and no two days will be the same.

    visiting care homes on occasion
    assisting with software related company projects
    creating various IT reports
    proven 2nd line IT is essential (3 years minimum)
    knowledge and experience of Helpdesk software
    strong experience with Windows, Microsoft office and Microsoft 365
    knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP
    windows Server Operating Systems (2016, 2019) and Microsoft Exchange experience
    full clean driving licence and access to a car
    ability to lift moderate weights such as computer display units.
    SolarWinds Web Help Desk

    SQL
    GCSES at Grade C or above in English & Mathematics or equivalent
    industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification
    ITIL Foundation Qualification (desirable).
    excellent supervision, peer support, learning opportunities and career prospects
    ~ retail and lifestyle discounts
    ~ free DBS check
    ~25 days annual leave allowance plus bank holidays
    ~ employee assistance program 24-hour helpline.

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