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    Customer Support Office - London, United Kingdom - SEI Investments Company

    SEI Investments Company
    SEI Investments Company London, United Kingdom

    2 weeks ago

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    Description

    Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility.

    The Client Service Analyst works with our clients to offer innovative solutions and enhancing the service offered within our technology, custodial and direct to consumer offerings.

    Whilst the majority of this will be based in our London office, some travel may be required.
    › Whether by phone, in writing or face to face, you will represent the SEI brand and maintain the highest levels of professionalism at all times.
    › Using your analytical skills you will be able to interpret raw data and pick out trends and opportunities.
    › As a member of the Client Service Team you will be networking with the various other departments ensuring we continually strive to offer the best solutions and service to our clients.
    › All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding ofapplicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit, and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible for completing all required Risk Management training.

    A track record of being able to interpret complex messages and helping others to understand this with good communication skills.

    › Innovative and creative thinking.
    › Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.
    Please see our website for more information.

    After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions.

    Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch.

    The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce.

    We recognise that our people are our most valuable asset and are (literally) invested in your success; We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week.

    SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN
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