- Lead the Weekly Signage Collaboration meeting with stakeholders from Services, Operations, Security, Property, Media, Retail, Surface Access, Marketing, Comms, Heathrow Express.
- Managing all BAU signage/ wayfinding governance, requests, and activity.
- Understand, manage and knowledge of all S&W/ brand standards and guidelines.
- Ownership of Signage & Wayfinding SharePoint.
- Weekly cross terminal site visits to maintain compliance, stakeholder accountability and quality control.
- Supporting on signage for major infrastructure projects.
- Management of new supplier onboarding.
- Liaising with external stakeholders such as our design, print and installation agencies, Border Force and Heathrow on-airport operational teams to assist with the delivery of signage/ wayfinding updates on digital and fixed formats.
- Manage the current Sanrio- Mr Men partnership and identify opportunities to amplify across our marcomms channels.
- Manage partnership requests from around the business and through 3rd parties.
- Support the Marketing team on the partnership strategy and day to day stakeholder management of any new partnerships.
- Ability to attend regular and reactive in terminal meetings as required.
- Proven experience with complex multi stakeholder project management including budgets .
- Outstanding stakeholder management and communication skills.
- Knowledge of good brand and signage governance.
- Understanding of cross channel marketing.
- Excellent verbal, written, spoken English language proficiency.
- Competent with Microsoft programs Teams, Word, Excel, PowerPoint, and Outlook.
- Experience in large scale business desirable.
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Signage and Partnerships Manager - London, United Kingdom - Heathrow
Description
This role involves managing projects related to signage, wayfinding, and partnerships at Heathrow. The role requires a professional who is self-motivated, has a strong background in multi-project and stakeholder management, and possesses skills in brand/marketing/governance, design, communication, and organization. The role also includes leading on business-as-usual activities, managing rostered agencies, maintaining signage and wayfinding standards, managing existing brand partnerships, and supporting a new brand partnership strategy with 360 activations across marketing communications channels.
Ideally, you'll have.