- To deal effectively with telephone and email enquiries from members of the
- To provide advice, guidance and prompt, high quality responses to all
- To work with professionals to provide feedback on progress and outcomes to
- To accurately gather, record and maintain highly sensitive and confidential
- To operate in accordance with the GDPR, ensuring data is stored
- To ensure appropriate contacts are swiftly and accurately progressed to
- To seek advice and guidance from Social Workers and partner
- To ensure that contacts which are not accepted by Children's Social Care are
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Mash Information Officer - Peterborough, Cambridgeshire, United Kingdom - Opus People Solutions Ltd
Description
Child information and Advice Officer Hourly rate: £14.43Length of assignment: 3 months
Hours per week: 37 Monday-Friday
Office location:
Sand Martin House Bittern Way Peterborough PE2 8TY
Opus People Solutions are recruiting on behalf of Peterborough City Council for a Child Information & Advice Officer to work in their Multi Agency Safeguarding Hub, or 'MASH' department.
This is the first point of contact for all new contacts about children, young people and their families.They help vulnerable children who may benefit from early help services as well as children in need of social work support, protection and care.
This is an office based role.Key responsibilities:
from other agencies (e.g. schools, health, police).
verbally or in writing.
Children's Social Care.
required.
timescales.