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    Airport Services Manager - Edinburgh, United Kingdom - Qatar Airways

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    Description
    We are recruiting an Airport Services Manager based in Edinburgh, UK
    The Airport Services Manager has the oversight of both the operations and administrative responsibilities at station level.

    Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.

    Implements Ground Services strategy at the station level and provides insights into customer demands and operational constraints.
    Maintains high standard to enhance the customer experience.
    Evaluates and propose cost effective measures to reduce unit cost and enhance customer service delivery.

    Managing the day-to-day operations of the station and acting as liaison between airport service providers, government agencies & authorities and QR senior management.

    Ensures that the overall airport operations meet QR's standard, policies and procedure and conforms to aviation regulatory requirements.
    Supports in the preparation of annual budgets proposals for the station.
    Manages station performance (KPI and SPI) and station readiness to any audit requirement both internal and external.
    Supports new station start up when required and conduct GHA Technical assessment.
    Establishes the department or team's objectives and priorities to align with and support business objectives.
    Bachelor's Degree with minimum of 6 years job-related experience
    Relevant experience as an Airport Manager with a major airline.
    Extensive overall knowledge of all areas of airport operations
    Very good command of English language.
    Work experience in a multi-cultural environment.

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