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    Instructional Designer - London, United Kingdom - Adaptavist

    Adaptavist
    Adaptavist London, United Kingdom

    3 days ago

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    Description

    Working at Adaptavist

    The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

    We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha

    We make change happen. From anywhere.

    Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

    Some of our amazing benefits in the UK for Adaptavist include;

    Unlimited holiday

    Flexible working

    Bupa

    Pension

    Enhanced parental leave

    Online streaming service

    Udemy training

    Employee assistance programme

    About the team

    If you're looking to be part of this growing team, it's mostly about teamwork and fun. Our current team consists of educational experts from various backgrounds who work across our UK and US offices, and we're definitely looking to grow even further. If you enjoy a relaxed atmosphere and celebrating success as a team while having snacks together, this is the team for you

    Trust is one of the many values that we live and work by, and it's given from Day 1. In other words, you manage and own your projects and workloads. Our remote-first culture means that you're not required to come to an office, and it offers you flexibility to work around your life.

    About the role

    This role will involve working with Adaptavist's ScriptRunner product teams to plan, manage, research, and produce public-facing educational content for the app's users. Content will include video demos and product walkthroughs, as well as longer-form video training courses. You may also produce interactive content using Articulate Storyline where you and the product team determine it has high potential value. You will work with both the ScriptRunner and Customer Education teams to evaluate outcomes and iterate and update accordingly.

    You will maintain a close relationship with the ScriptRunner Product Managers and Product Marketing Managers and, as an experienced instructional designer, you will provide them with advice and consultation on opportunities and requests for educational content for the ScriptRunner apps. You will also work with our existing ScriptRunner instructional designer on major projects to reassess the education approach to these products.

    You will join the Customer Education team who will provide internal systems and audio/visual expertise and resources to enhance visual content, particularly video and animation. You will work within the ScriptRunner brand and tone and voice guidelines.

    As a primary educational contact for the ScriptRunner product suite, you will be responsible for ensuring that the product's users meet their educational needs.

    What you'll be doing

    Research and Learner-focus

    Designing and conducting analysis and research into software products and their users

    Developing and working to distinct learner outcomes

    Content Production

    Writing, producing, and editing educational video content

    Utilising our video team's resources efficiently

    Using Articulate Storyline to produce interactive training and quizzing as needed

    Workflow Management

    Iterative, agile content design, production, evaluation, and updating

    Collaborating with SMEs, technical writers, and in-team designers

    Managing relationships with product teams

    Participating in regular internal QA and reviewing peers' work

    Contributing to and aiding in documenting an agile team's continuous process improvement

    What we're looking for

    Proven experience in producing educational content

    Experience as an educator whether through instructional design, training, or teaching

    Very good existing knowledge of Atlassian Jira as an end user

    Ability to turn complex subject matter into inspiring written explanation and demonstration

    Previous experience delivering sometimes-technical information in an engaging manner

    Experience turning written content into high quality video assets

    Ability to work to a branded tone and voice and adopt style to circumstances

    Performative experience or ability for voiceover work as required

    Experience or demonstrated ability to conduct needs analyses or similar research

    Confident working in an agile environment

    Excellent communication skills both verbal and written

    Ability to work on a remote team using Slack and other communication tools

    Advanced knowledge of Atlassian tools including Jira is desirable

    Experience using Camtasia, Premiere, After Effects is an added advantage

    Experience in writing educational content on software or tech is

    Some prior scripting experience is a plus

    Experience in demonstrating the value of training content as part of the marketing funnel is desirable

    Experience using Atlassian Confluence is an added advantage

    Experience within a fast-paced, fast-growth Tech start-up environment is a plus

    #LI-MM1

    At Adaptavist, we are committed to promoting a diverse and inclusive community, and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

    Check out our WORK180 page

    Check out our Flexa page

    We look forward to your application

    #J-18808-Ljbffr
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