Jobs
>
London

    Customer Care Executive - United Kingdom - The Lettings Hub

    The Lettings Hub
    The Lettings Hub United Kingdom

    2 weeks ago

    Default job background
    Part time
    Description
    The Lettings Hub are a prop-tech company who provide technology driven products and services to manage lettings.

    We work with a national network of letting agents and provide a range of services to help our clients with the move-in process.

    This includes completing the necessary checks on potential tenants before they move into a landlord's property, as well as a range of additional property insurance products and services to support the letting agent, tenant and the landlord.

    We are seeking to appoint an experienced and dedicated team member to complete quality checking of the Insurance department, to provide feedback, coach and train, and help to improve quality standards and results across the sales and retention teams.

    As Insurance is a regulated product and we are authorised and regulated by the FCA, the successful candidate must understand the importance of adhering to regulations.

    You will also be responsible for monitoring cancellations, mid term amendments, renewal invitations, online sales and many more important tasks Completing a targeted number of quality checks each month (as agreed by your line manager)
    Ensuring the Insurance department are selling/renewing compliantly in line with FCA regulations
    Delivering training to new starters and existing team members as and when required
    Ensuring all scripts, training materials and process documents are accurate and up-to-date
    Ensuring a high quality of output at all times
    A minimum of 2 years Insurance or Quality Assurance experience (but less than this will potentially be considered for the right candidate)

    Expert in Field:
    You should already be someone who is hitting your targets and showing what excellence looks like from a quality perspective
    We have quarterly awards to celebrate together as a whole team, a free snack station for those afternoons only chocolate will help and monthly challenges set by the CEO that brings the competitive side out of all of us


    Job Types:
    Part-time, Permanent
  • Club Med

    Customer Care Executive

    1 week ago

    Club Med London, United Kingdom

    Office - Permanent · About our Business Unit · Our management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries. · - Job overview: · As a Customer Care Executive, you ...

  • Club Med

    Customer Care Executive

    1 week ago

    Club Med London, United Kingdom

    About our Business Unit · Our management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries. · Job overview: · As a Customer Care Executive, you will be responsible fo ...

  • Ohme

    Customer Care Executive

    1 week ago

    Ohme London, United Kingdom

    We're on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewa ...

  • Iglu

    Customer Care Executive

    3 weeks ago

    Iglu London, United Kingdom

    We have an exciting opportunity for a Customer Care Executive to join our team here at Iglu. Working within the Customer Care department you will ensure that our high levels of customer service are maintained. · You will communicate with sales staff and suppliers to rectify any p ...

  • LPMA

    Client Care Executive

    1 week ago

    LPMA London, United Kingdom

    Closing Date: · - Monday 13th March 2023- Salary: · - London Living Wage plus benefits- Type: · - Permanent- Send CV To: · **About this Job**: · **About this Employer**: · Our client, Serjeant's Inn Chambers, is a leading civil law Barristers' Chambers specialising in high-profil ...

  • Ohme

    Customer Care Executive

    2 weeks ago

    Ohme London, United Kingdom

    We're on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewa ...

  • Handle Recruitment Ltd

    Customer Care Executive

    4 days ago

    Handle Recruitment Ltd London, United Kingdom

    **Sector**: office support · - **Type**: remote · - **Contact**: Annalise Hoskins · - **Expiry Date**: 08 February 2023 · - **Job Ref**: BBBH104206 · Our client, a Luxury Beauty specialist require two experienced Skincare/Beauty Customer Care Executives based in their London head ...

  • Barnardo's

    Supporter Care Executive

    1 week ago

    Barnardo's London, United Kingdom

    **Supporter Care Executives x 2** · Our supporters lie at the heart of our ability to undertake vital work to deliver better outcomes for children and young people. · We have a new Supporter Care, Services & Fundraising Compliance team that are there to ensure that our donors, vo ...

  • Islamic Aid

    Supporter Care Executive

    1 week ago

    Islamic Aid London, United Kingdom

    Islamic Aid is seeking a dedicated and customer-oriented Supporter Care Executive to join our team. The Supporter Care Executive will be responsible for providing exceptional supporter care, ensuring that all interactions with donors and supporters are handled professionally, eff ...

  • Just Eat Takeaway

    Customer Care Executive

    3 days ago

    Just Eat Takeaway London, United Kingdom

    **Ready for a Challenge** · **Role Brief**: · As a Customer Care Executive, you will ensure that our operation runs smoothly so that our customers and restaurants have the best experience possible. You act as a stakeholder manager between customers, restaurants and delivery partn ...

  • LimeLight Sports

    Customer Care Executive

    1 week ago

    LimeLight Sports London, United Kingdom

    **THE OPPORTUNITY**: · If you are passionate about delivering exceptional customer care and have a keen interest in participation sports, this role could be a fantastic opportunity for you. · As a Customer Care Executive, you will serve as the first point of contact and central s ...

  • Handle Recruitment

    Customer Care Executive

    2 days ago

    Handle Recruitment London, United Kingdom

    Our client, a Luxury Beauty specialist require two experienced Skincare/Beauty Customer Care Executives based in their London head office 3 days a week and 2 days remote. · Both customer care executive positions are a 6 month fixed term contract. · Key Responsibilities: · - Ensur ...

  • lastminute

    Customer Care Executive

    2 days ago

    lastminute London, United Kingdom

    Company Description · At the heart of our culture is a commitment of inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniquen ...

  • Just Eat Takeaway

    Customer Care Executive

    3 days ago

    Just Eat Takeaway London, United Kingdom

    **Hungry for a challenge?** · Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers. · **About this role**: · As a Customer Care Executive, you will ensure that our operation runs smoothly so that our customers and r ...

  • Charity Talent Recruitment

    Fundraising Supporter Care Executive

    2 weeks ago

    Charity Talent Recruitment London, United Kingdom

    Are you a talented **Fundraising Supporter Care Executive**, or are you striving to be one? Can you demonstrate that you have excellent customer service and communication skills? If so then you could be perfect for my client, a Cancer Charitybased in London. · This is a permanent ...

  • Taylor Morris London

    Customer Care Executive

    1 week ago

    Taylor Morris London Notting Hill, United Kingdom

    You'll support in driving sales for the brand and offer exceptional client care across all sales channels, online, instore and B2B. · **Roles & Responsibilities**: · - Manage and support all client queries through all brand channels · - Day-to-day operations of the shop (acceptin ...

  • Ohme

    Technical Customer Care Executive

    1 week ago

    Ohme London, United Kingdom

    We're on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewa ...

  • Tiger Recruitment Ltd

    Senior Customer Care Executive

    3 weeks ago

    Tiger Recruitment Ltd London, United Kingdom

    A luxury fashion brand is looking for a Senior Customer Care Executive to join their Customer Care team on a temporary to permanent basis. They're a really friendly and close-knit team. Their offices are based in Fulham and they offer hybrid working (Monday and Friday are wfh). · ...

  • lastminute

    Escalated Customer Care Executive

    2 weeks ago

    lastminute London, United Kingdom

    Company Description · At the heart of our culture is a commitment of inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniquen ...

  • Four Seasons Recruitment

    Ecommerce Customer Care Executive

    1 week ago

    Four Seasons Recruitment London, United Kingdom

    **Salary**: · £25k - 28k per year · **Location**: · London · Job type · Temporary · Sector: · Marketing/PR · Reference: · DSTEMP · I am working with an exciting luxury leather goods brand in Central London who are looking for a customer care exec to join their team. This role is ...