- Support of Windows Server and associated virtualized platforms including hosted, distributed and cloud infrastructure (OS).
- Escalation points for 1st and 2nd line support.
- Resolving logged incidents in line with SLA's.
- Independent ability to research technical problems and solutions.
- Strong infrastructure support experience
- Experience/Knowledge of Virtualization Technologies (VMware, Hyper-V), Microsoft Operating Systems.
- Azure
- AWS
- Good operational understanding of Active Directory
- Understanding of enterprise level storage and backup systems.
- Good communication skills
- Problem-solving aptitude
- VMWare – VCTA/VCP
- Microsoft – MCP/MCSA/MCSE/MCITP
- Azure – Fundamentals (AZ-900) Administrator (AZ-104)
- Storage technologies
- Backup technologies
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Infrastructure Specialist - London, United Kingdom - Capita
Description
This is a 3rd line role responsible for maintaining and supporting our Hosting platforms as well as multiple clients.
Good Experience of virtualization technologies, Microsoft operating systems, Active Directory and Infrastructure Hardware is required.
What you'll be doing:
What we're looking for:
Preferred Qualifications/Experience
About Capita Technology and Software Solutions
Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients.