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    Account Executive - London, United Kingdom - Concentrix

    Concentrix
    Concentrix London, United Kingdom

    5 days ago

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    Description

    Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

    We are looking for an Account manager to join our team. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.

    The future team member that will love this job will manage client accounts and develop processes to ensure fantastic relationships with clients.

    You will call existing customers on behalf of our clients to renew and expand the service relationships.

    Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings.

    Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 4+ years working in sales or account management
    ~Experience with customer experience and sales
    ~ MS Office experience (Word, PowerPoint, Outlook)
    ~ Experience working with or similar Client Relationship Management tool
    ~ Experience making decisions under conditions of uncertainty or limited data; Ensure that client's customers are satisfied with our client's services and resolve escalated issues
    Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
    Use data to fix customer concerns/roadblocks prohibiting satisfaction
    Work with multiple partners, building relationships with decision-makers at all levels
    Manage sales territory and achieving monthly quotas
    Identify risk and barriers to success; Identify opportunities for additional product or service sales
    Use data to help influence buying/renewal process
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