- The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
- The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
- The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
- The Hill's Pet Nutrition Mission: To help enrich and lengthen the special relationships between people and their pets.
- Responsible for supporting day to day Loyalty and Staff Feeding claims by customers
- Liaise with customers via email or telephone (Claims management)
- Collaborate with internal Teams to investigate and resolve order management and delivery issues.
- Use SAP order processing and fulfillment applications to handle and efficiently complete the order to invoice process while minimizing manual intervention.
- Effectively support order to invoice fulfillment, including: New item launches, SKU transitions/substitutions, Prolonged stock issues, Investigate and resolve order management and delivery issues
- Participate in promotional strategies on Hill's Vetshop
- Daily admin tasks
- Update weekly reports
- Verify the cashback requests made from the Hills Loyalty Scheme customers
- A University Degree would be an advantage
- Excellent computer literacy (Google Suite, Excel)
- High level of accuracy for entering data and attention to detail
- Excellent time management skills
- Great written and verbal communication skills
- Planning and organization skills with ability the to prioritize workloads
-
Customer Service
1 day ago
Bridge Recruitment UK Ltd Surrey, United KingdomCustomer Service Operative · Location: Cheam · **Salary**: GBP23,352 per year · Hours: Monday - Friday and every 4th Saturday (Rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) · Job type: Full-time, permanent · Summary of the Customer Service Operative: · Re ...
-
Customer Service
1 week ago
Kenneth Brian Associates Surrey, United Kingdom**Job description** · **Job description** · **Customer service administrator - (Up to £26,000)** · Kenneth Brian Associates are recruiting for a full-time opportunity to join a leading company as a planner scheduler on a permanent basis. This will be ideal if you are either, some ...
-
Customer Service
1 day ago
Hill's Pet Nutrition Surrey, United KingdomNo Relocation Assistance Offered · Surrey, England, United Kingdom · **Who We Are** · Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care ...
-
Customer Service Advisor
2 days ago
Faith Recruitment Surrey, United KingdomCustomer Service Assistant · Hersham · £20, ,000 · Are you passionate about customer service and delivering a fantastic service to clients? Do you thrive when helping others and making a difference? Our client are seeking a Customer Service Assistant to support with client enquir ...
-
Customer Services Adviser
4 days ago
Runnymede Borough Council Surrey, United Kingdom**Customer Services Adviser** · **37 hours per week** · **£22,968 to £27,991 per annum** · Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your cu ...
-
Customer Service Assistant
2 days ago
Bridge Recruitment UK Ltd Surrey, United KingdomCustomer Service Operative · Location: Cheam · **Salary**: GBP22,700 per year · Hours: Monday - Friday and every 4th Saturday (rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) · Job type: Permanent, full-time · Responsibilities of the Customer Service Operat ...
-
Customer Services Adviser
1 week ago
Runnymede Borough Council Surrey, United Kingdom**Customer Services Adviser x2** · **37 hours per week** · **£24,823 to £28,831 per annum** · Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your ...
-
Customer Service Agent
2 days ago
Quick International Courier Surrey, United KingdomAid and assist clients in all phases of consignment preparation. Handle and monitor Client activities ensuring compliance with all agreed company policies. Handle and monitor live network activities ensuring adherence to agreed rate structures and pricing policies. · **YOUR ROLE* ...
-
Customer Service Assistant
5 days ago
St George's College, Weybridge Surrey, United Kingdom**Student Services Assistant** · **Hours: 20 hours per week, 1:00 pm - 5:00 pm, Monday to Friday plus INSET days, including attendance at Open Mornings twice per year. In addition, to be flexibly available for up to 12 days in school holiday periods over the academic year to cove ...
-
Euro London Appointments Surrey, United KingdomAre you fluent in German AND another European language (either French, Italian, Portuguese or Spanish)? · I am recruiting for a German and other European language customer service role. This is a full-time permanent role, on a hybrid basis with a mix of home based and office base ...
-
Customer Service
1 week ago
Hill's Pet Nutrition Surrey, United KingdomNo Relocation Assistance Offered · # Surrey, England, United Kingdom · Location: Woking · Region: Northern Europe Hub · Duration: 12 Month Contract · Reporting to: Director CS&L UK & Nordics · Why Work For Hill's Pet Nutrition: · The learning & development opportunities: You will ...
-
Customer Service Advisor
5 days ago
Parkside Surrey, United Kingdom Full timeOur client based in Egham, Surrey is looking Customer Support Advisor to join their growing team. If you from a retail or hospitality sector and are looking for an opportunity to further your career this role could be for you SALARY: £23,000 - £25,000 per annum + Benefits LOCATIO ...
-
Reception and Customer Service
6 days ago
Leisure (Operations) Surrey, United Kingdom PermanentWe are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people ...
-
Customer Service and Membership Manager
2 days ago
Places Leisure Surrey, United Kingdom Full time, Part time, TEMPORARYCustomer Service and Membership Manager - Maternity Cover - Walton-on-Thames, Surrey · We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive ...
-
Complaints Handler
1 week ago
Premium Credit Limited Surrey, United KingdomSurrey - hybrid working model (mostly working from home, UK) · - Salary of up to £24,000 per annum · - Hybrid working model · - 25 days' annual leave · - Discretionary bonus, retail discounts and many more exciting benefits · Who we are · Premium Credit is one of the leading insu ...
-
Customer Engagement Executive
1 week ago
IQVIA Surrey, United KingdomWe are currently recruiting for a Customer Engagement Executive to join a fast-growing technology firm and SaaS provider in the healthcare space. · As a Customer Engagement Executive, you will help develop strong and enduring relationships with customers to drive the uptake of th ...
-
Quick International Courier Surrey, United KingdomSupervisor of Sterling Aviation UK Customer Service and Control Group Nightshift Team. Generous shift allowance. · **YOUR ROLE** · Reporting to Customer Services Manager EMEA · **YOUR RESPONSIBILITIES** · - Maintains and enhances customer services by ensuring procedures are follo ...
-
Pension Team Manager
13 hours ago
Alexander Lloyd Surrey, United KingdomAre you currently working as a Team Manager with good people management and training experience within the Pensions/ Financial Services or Employee Benefits sector then this could be the role for you · As the Team Manager you will be responsible for overseeing a team of administr ...
-
Service Delivery Account Manager
1 week ago
GreatFind Recruitment Surrey, United KingdomAre you passionate about customers and want to be part of a fast-growing technology business with endless opportunities? We are searching for a service Delivery Account Manager to take the next steps in their career by working with a leading UK educationMSP. · **Role Overview** · ...
-
Electrical Tester
1 day ago
Graham Rose Recruitment Surrey, United Kingdom**Electrical Tester - Surrey (RH Postcodes) - Client Side, Contract - £200 to £240 pd (CIS / Self Employed),**dependent on having your own vehicle or needing one supplied**: · - Long Term / On-Going - Fixed hours, Monday to Friday - Local Work** · The role of Electrical Tester in ...
Customer Service - Surrey, United Kingdom - Colgate-Palmolive Company
Description
No Relocation Assistance Offered
# Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team
Location: Woking
Region: Northern Europe Hub
Duration: 12 Month Contract
Reporting to: Director CS&L UK & Nordics
Why Work For Hill's Pet Nutrition:
Job purpose
The role will handle the order to Invoice process within Hill's Best Practice standards on effectively supporting order to invoice fulfillment. Accountable for successful order management and supervising all aspects of the customer service process to assure timely deliveries to Customers. Handles the customer service relationship by serving as the primary contact point for communications related to orders and deliveries. Supports the day to day operations of the digital tools such as Hill's Loyalty Scheme, Hill's Staff Feeding Scheme and UK Online Vetshop.
What you will do:
Required Qualifcations & Competencies
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.
#LI-Hybrid
&v=024){kind=logo}
