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    Band 3 Technical Assistant for Planned Preventative Maintenance - Birmingham, United Kingdom - Birmingham Community Healthcare NHS FT

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    Permanent
    Description

    Job summary

    An exciting opportunity has arisen for a person with experience of working in a professional/technical environment and with good standards of maths and English and with A level or NVQ level 3 qualifaction to join the Technical team within the Access to Communication and Technology Service.

    The post holder will need to work independently and travel widely within the West Midlands region and therefore being a car driver is essential.

    The post-holder will work within three clinical caseloads relating to Electronic Assistive Technology (EAT): people with severe physical disabilities who may need Environmental Control (EC) or computer access and people with communication and language difficulties who may need Alternative & Augmentative Communication (AAC).

    Do you have the skills required to join our team? We are looking for a hands on person who is enthusiastic and motivated to work with us

    Main duties of the job

    The post will be working in the ACT Technical Service, a team of technical staff that support the clinical team in delivering electronic assistive technology solutions to clients. The post holder will work under the direction of the Senior Technician for their daily duties.

    The primary role for this post is to perform the annual maintenance including statutory electrical PAT testing, generally in domiciliary settings (ie patient's homes). There will also be a requirement to deliver/collect equipment.

    To establish effective working relation with the following:

  • ACT Team - Clinical, Technical, Stock and Admin staff
  • Patients, their carers and families
  • Assistive technology providers
  • Other departments
  • About us

    Be Part of Our Team...

    BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

    If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

    IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
  • Job description

    Job responsibilities

    For further details on the main responsibilities, please see the attached job description and person specification.

    Technical

    Ensure that equipment supplied by ACT is safe to use and in good repair by performing the annual maintenance checks. This involves a careful visual examination of the device, its accessories and the mains connections and cables, a functional inspection followed by an electrical safety test to confirm that the device meets the Statuatry Electrical Safety Testing requirements and completion of the clinical review questionaire .

    To conduct unaccompanied visits to clients to inspect existing equipment. These environments are often cramped and occasionally unpleasant conditions. This could include schools, hospitals and nursing/care or the clients home. This could be shadowed by trainees or other healthcare professionals on occasions.

    Withdraw equipment, where appropriate, from the client's environment this may require contact with carers of recently deceased clients.

    Identify and resolve basic faults on complex equipment.

    Be able to use electric safety testing equipment, and hand tools requiring fine precision, eg screwdriver, tweezers, hammer etc

    Maintain and manage their own levels of stock (eg chargers, batteries etc), to be carried with the post holder when out on visits to clients home.

    Assist, by setting up equipment and providing technical support in the delivery of training by ACT clinicians to students, professionals and members of the public.

    Professional

    To work under the direction of the senior technician and liaising with administrative staff to plan the visit timetable and reschedule in response to changes.

    To make accurate detailed entries in equipment management system (BEST) and electronic patient record (RiO) of all work performed and in line with trust guidelines and UK data protection requirements,of all equipment tested for clients and ACT use.

    To use appropriate equipment documentation and training information for clients, carers and other professionals.

    To complete other administrative tasks within the workshop as necessary, including record keeping into the ACT Information systems and for statistical purposes, filing, copying etc.

    Be able to communicate with other professionals within ACT, relaying appropriate information including some clinical information, to the appropriate people.

    Person Specification

    Qualifications

    Essential

  • Good standard of education to GCSE level, including Maths and English
  • Desirable

  • A level or NVQ level 3 or ONC in relevant subject or equivalent
  • Portal Appliance Testing Qualification
  • Experience

    Essential

  • Experience of working in a professional/technical environment ( retail, healthcare, maintenance)
  • Desirable

  • Have an awareness of the challenges presented by disability
  • Skills

    Essential

  • Good written and verbal communication skills
  • Good computer skills and confidence
  • Desirable

  • Ability to use basic engineering hand tools and equipment
  • other

    Essential

  • Able to be independently mobile across Trust sites and the West Midlands. Therefore hold a driving license.


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